Our policies and practices reinforce our commitment

Maintaining a safe and productive work environment is of the utmost importance to Iron Mountain. We use our workplace policies and our investments in health and safety to ensure that all Mountaineers have the opportunity to thrive.

Workplace Policies

ProceduresOur policies and practices are designed to ensure the success of our employees. One example is the Code of Ethics and Business Conduct, the cornerstone of ethics and compliance at Iron Mountain. Upon hire, all employees are required to sign the Code of Ethics Compliance Certificate and complete the online training course.

Open and clear communication is another key component of culture. Our Open Door Policy allows employees to voice any suggestion, concern or problem to anyone in management, whether within or outside the chain of command. In addition, we provide employees with a Compliance Helpline, available 24 hours a day, 365 days a year, where they can report all known or suspected violations of law or Company policy.

Heath and Safety

Iron Mountain is committed to providing a safe and healthy workplace for our employees, contractors, visitors, and neighbors. Our Safety & Health Operating System is an integral part of our Operational Excellence platform. It is designed to proactively minimize workplace risks and reduce the occurrence of occupational injuries and illnesses through incremental improvement. The process is led by management and becomes the fundamental responsibility of all employees.
The basic elements of the system include:

  • Management leadership and employee participation
  • Workplace risk assessment, prioritization, and control
  • Safety communication, education, and training
  • Program evaluation and management review

This year, our North America Operations realized impressive results by achieving a 21% year over year improvement in our injury rates. With a fleet of over 2600 delivery vehicles, safe driving is also a major focus for Iron Mountain. Our accident frequency has shown a decline of 25% over the past year.

These results are evidence of the more than $4.3 million we’ve invested in workplace improvements and equipment upgrades. Many of the ideas for these improvements originated from our hourly employees and were implemented with management support.

We’ve also invested $2.3 million in comprehensive training and development programs focused on improving employee safety. Between 2010 and 2012, over 50 training modules will have been created with the sole purpose being to ensure the safety of our employees across the enterprise. A prime example of this is our Sentinel Program where all new Transportation employees are job qualified by successfully completing 80 hours of blended training before they are eligible to work independently.