Streamline your customer imaging commitments

Partner With the Most Trusted Name in Document Management Solutions

Like many service organizations today you probably have customers who require scanning services at multiple facilities across the country or around the world. These requirements may necessitate building scanning facilities near your customer locations to satisfy their imaging requirements or spending thousands of dollars to ship customers' valuable documents to your centralized scanning center.

Iron Mountain can streamline your customer imaging commitments while eliminating your need to build remote facilities, make capital investments, or ship customer documents via common carrier to meet customer expectations. With our global presence, we can provide scanning services in virtually every Iron Mountain location, further eliminating your need for additional staffing, training, and management. We can help you provide a secure, reliable, convenient, and cost effective solution to meet your customers' distributed imaging needs while maintaining a secure chain of custody.

Our imaging centers are scalable, and we continue to add new locations to meet our customers' expanding needs. Iron Mountain also allows you to private label these offerings for your customers and internal users.

EXAMPLE PROCESS

• Iron Mountain picks up records at your customers' various locations and logs the information into SafeKeeper PLUS®
• The Iron Mountain Imaging Center receives and records the documents
• We then prep, scan and review the documents according to our quality check process
• If requested, we will also provide post processing, i.e., image cleanup, OCR, data entry
• We securely transmit images to your FTP site
• Iron Mountain then returns the documents to your customer, stores them at our record center or destroys them through our Secure Shredding service
• Iron Mountain bills you for the service and you then invoice your customer

FEATURES AT-A-GLANCE

What

Global Distributed Scanning Solutions

Where

Available worldwide in most Iron Mountain markets

Who

• Outsourcers
• Service Providers
• Systems Integrators
• Business Process Outsourcers (BPOs)

Why

• Extend your service reach and expand your portfolio while reducing cost of sale
• Eliminate the need for investment in, and maintenance of additional facilities
• Eliminate purchase of scanning systems and software
• Reduce or redeploy staff; eliminate need to hire, train and manage new staff
• Scan locally; eliminate common carrier costs, delays, loss
• Streamline business processes
• Mitigate risk
• Eliminate the “hassle factor”
• Meet your customers' SLAs

How

• Leverage Iron Mountain's points of presence, infrastructure, expertise and experience
• Rely on Iron Mountain's security, protection, confidentiality, privacy, process integrity, chain of custody, accuracy, and accountability

HOW ARE IMAGES DELIVERED?

Images can be delivered to your customers via a number of different options:

• Electronically uploaded to your secure FTP site or your customer repository
• Shipped on erasable media (USB drive) or read-only media (CD or DVD)
• Sent via email (suitable for small volumes — e.g., on-demand images)
• Hosted by Iron Mountain Digital Record Center® for Images

OTHER IMAGING AND CONVERSION SERVICES AVAILABLE

• Image processing. The resulting images are compared to the original to ensure they have all been captured, are complete and as legible as possible, and are oriented correctly. Software is used to "clean up" the image.
• Data extraction. Information is extracted to match and merge index data to a database for easy search and retrieval.
• Data entry. Capture data from imaged document into an index database. Customize inventory data entry screens to capture important information and minimize data entry errors.
• Image hosting. Imaging and indexing projects can be hosted by the Iron Mountain Digital Record Center® for Images.
• Output. Converted images can be saved to erasable media (USB drive) or read-only media (CD or DVD).
• Image on Demand™. Provides a cost-effective conversion solution for paper-based documents stored at Iron Mountain that have low retrieval needs. This pay-as-yougo service minimizes costs by only digitizing documents requested for retrieval.
• Image to film archive writing. With our Kodak® Digital Archive Writers, Iron Mountain can create highquality analog copies of your digital files burned to archival microfilm.

Outsource with Confidence

For more information, contact the Director of Business Partner Alliances by sending an email to dms@ironmountain.com.

About Iron Mountain. Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks and inefficiencies of managing their physical and digital data. Founded in 1951, Iron Mountain manages billions of information assets, including backup and archival data, electronic records, document imaging, business records, secure shredding, and more, for organizations around the world. Visit the company Web site at www.ironmountain.com for more information.