66% of knowledge workers
indicated that they spent at
least 15% of their day
searching for information.
Source: Delphi Group. “The High Cost Of Knowledge.” 2010.
You keep your physical and electronic records for a good reason.
Contained within your records are the answers you need to drive
your business forward. But are you confident you can quickly find
information when you need to? And are you certain the information
you maintain, including that of your customers, is protected against
things like inadvertent disclosures and theft or environmental damage
like natural and man-made disasters? If you can’t find the information
you need 24/7/365, the consequences can be significant.
It’s time to stop scrambling for information and start managing your
company’s records in a new way: one that decreases costs and boosts
efficiencies, while enabling you to confidently find the information
needed to run your business.
How This Affects You
What If You Could…
- Quickly access and manage your records and information
management program right from your desktop?
- Submit requests to retrieve specific information with a few clicks
of a button, no matter the day, time, or delivery location?
- Provide self-services features to authorized employees so they
can get what they need when they need it?
- Gain valuable insights into the health of your records and
information management program while also saving time,
resources and costs?
Get Connected With
Iron Mountain ConnectTM
The Iron Mountain Connect portal and its associated applications,
puts you in total control of your records and information management
program. With just a few clicks, you can manage your program with
ease and confidence. You’ll be able to search through your offsite
inventory, locate what’s required to satisfy an internal or external
request, and arrange for it to be quickly delivered to your desired
location – no matter where or when.
Iron Mountain Connect Records
Iron Mountain’s Records Management application, embedded within
Iron Mountain Connect, lets you know who has access to your records.
You can set access permissions based on criteria such as department
or job role. You can also define field requirements so that users enter
specific information about records sent to offsite storage in your own
terminology. You'll have tools to ensure all required information is
entered before records are sent offsite, ensuring compliance with your
policy and 'findability' when records need to be retrieved or placed on
This fast, user-friendly application enables you to effectively manage
your records. Whether you need to place an order to retrieve records,
have us pickup records, add new users, report on program activity,
costs, inventory, compliance, or track recently placed orders , Iron
Mountain Connect and its connected Records Management application
is your one-stop shop.
Iron Mountain Connect
The Iron Mountain Connect portal is your one stop shop for accessing
and managing your programs with Iron Mountain. The following
applications are available based on the Services you use.
Available Applications Within Iron Mountain Connect
Your online anytime records connection to Iron Mountain lets you to find the records
you need fast with our innovative search technology, place an order to retrieve records,
request a records pickup, and order supplies. Reports that help you gain visibility into
the performance of your records and information management program are also available,
including reports on account activity, destruction eligibility, inventory, activities, and
program cost. Streamline the adoption of your company’s retention policy, ensuring
Your online connection to compliant shredding services. Manage your shred activities by
viewing your scheduled visits and pending shredding orders at your convenience. You can
also make shredding requests, add a new location, close an existing location, or change
frequency of service via Shredding Center's online request form.
Gateway to your technology escrow agreement information. Review account information
such as deposit data and beneficiary enrollments, conduct escrow transactions, and view
imaged documents. Improve critical response time with customer information at your
Control access to applications and records like you control access to your building to prevent
information from ending up in the wrong hands. Flexible administrative functionality lets you
create, modify, and manage users and privileges across divisions, departments and locations,
ensuring users access only appropriate information.
Gain insight into how your Iron Mountain records and information management program is
performing while ensuring you are meeting internal KPI objectives. Our Analytics Dashboard
gives you visibility into the way you manage your information across its life-cycle while also
letting you make adjustments along the way using benchmark data.