Records Management Program Gap Analysis

Our Gap Analysis report evaluates all elements of your current records management program, including your records retention practices, policies and procedures, employee compliance, e-mail usage and retention policies, and program enforcement.

OUR THREE-PHASED APPROACH ENCOMPASSES:
Phase I — Data Collection.We design a customized electronic survey to gather employee knowledge and perceptions of your records management program. We also collect all of your existing records management supporting materials, such as policy and procedure documents, records retention schedule, e-mail policy, and training materials.

Phase II — Surveys.We conduct a series of in-person, follow- up surveys with the initial respondents. These sessions allow respondents to clarify or elaborate on their survey responses.

Phase III — Analysis and Action Plan Development. We then compile and analyze the survey responses and your supporting documentation. Results are compared to criteria found in international records management standards and Iron Mountain best practices based on our significant experience with similar clients.

Our conclusions and a recommended action plan are included in the Gap Analysis report. The action plan addresses all of the gaps and risks we uncover. It communicates what needs to be accomplished to reach compliance.