Remote Managed Services

Outsource the Operation and Management of Your Licensed Iron Mountain Solutions

The volatile economic climate over the past few years has placed a heavy burden on IT organizations to cope with ever-growing infrastructures and data volumes, with little or no increase in personnel. Supporting a large data backup or archiving function can place considerable added strains on an already stretched IT staff. As a result, many organizations are embracing solutions that allow them to offload the burden of administering these functions within their environment, and instead focus their internal IT resources on areas that support their primary business. This has increased the popularity of both cloud-based solutions, as well as the use of managed services for information deemed too valuable or sensitive to store in the cloud.

Remote Managed Services to the Rescue
The Iron Mountain Remote Managed Services offering assigns an experienced analyst to remotely administer the licensed Iron Mountain data backup and/or archiving solutions deployed at your location. Our subject matter experts leverage their knowledge of your environment — as well as that of the Iron Mountain products you’ve purchased — both to optimize our product capabilities within your infrastructure and also to proactively monitor these solutions to quickly and effectively address any unplanned issues that may occur.

Remote Managed Services can substantially offload your IT staff resources required to implement and operate Iron Mountain products, while simultaneously ensuring optimal product availability and performance for your end users. Since our analysts are intimately familiar with the capabilities of our products, they can help you identify opportunities to implement and manage them in ways that help you maintain compliance with your information governance policies, including the optimization of information security, privacy, and retention policies.