About Iron Mountain

Iron Mountain is an industry leader in records storage and information management, assisting more than 220,000 organizations in 45 countries on five continents by storing, protecting and managing their information.

Iron Mountain Government Services’ responsibility to protect our federal customers’ most vital information begins immediately upon initial receipt and follows a secure chain of custody that does not end until it is safely returned or has been securely destroyed. Iron Mountain understands that transferring information to an outside partner can be a leap of faith. Federal agencies must trust that their information will be protected and available when needed, whether for everyday use, specialized missions or for recovery in the event of a disaster. That is why we believe customers should only trust their information assets to a provider that demonstrates an unparalleled level of experience and expertise in storing and managing information like Iron Mountain. Our solutions are built on proven processes and industryleading technology.

Iron Mountain Solution Offerings

Iron Mountain offers a portfolio of services to protect customer information across every phase of the information lifecycle:

  • Federal Compliant Records Management
  • Document Imaging and Management
  • Adaptive Federal Storage Services
  • Secure Shredding
  • Data Management and Backup
  • Secure Colocation Data Centers
  • Secure e-Waste and IT Asset Disposition
  • Professional Services Support

Company Statistics

  • 20,000+ employees
  • 620+ cleared personnel supporting federal records management contracts
  • 530 million cubic feet of hard copy records
  • 80+ million square feet of real estate (5.2M cft. CFR)
  • 89 million pieces of media stored
  • 627 million images scanned annually
  • 8 million+ shredding engagements annually
  • 3600+ vehicles, 15 million trips annually

Solution Offerings

Federal Compliant Records Management

Iron Mountain’s network of NARA-compliant records facilities provides agencies with cost-effective records storage and management services to meet compliance requirements and gain peace of mind that their federal records are always secure. These facilities are approved by NARA, 36 Code of Federal Regulations (CFR) Part 1234 compliant and meet Federal Emergency Management Agency’s (FEMA) Continuity of Operations Plan (COOP) requirements. All of Iron Mountain’s federal records facilities are designed by a dedicated real estate and engineering team with expert guidance from federal compliance officers, NARA and security agencies.

Iron Mountain’s network of NARA-compliant records facilities provides agencies with cost-effective records storage and management services to meet compliance requirements and gain peace of mind that their federal records are always secure. These facilities are approved by NARA, 36 Code of Federal Regulations (CFR) Part 1234 compliant and meet Federal Emergency Management Agency’s (FEMA) Continuity of Operations Plan (COOP) requirements. All of Iron Mountain’s federal records facilities are designed by a dedicated real estate and engineering team with expert guidance from federal compliance officers, NARA and security agencies.

All Iron Mountain Federal Records Facilities Feature:

  • Stringent security protocols protecting exterior, entry and interior areas
  • Roof design and support for each individual chamber
  • Comprehensive fire protection, detection and suppression systems
  • Protective environmental controls
  • Redundant power supplies
  • Dual water supply and double-walled pipe leak protection

Document Imaging and Management

Iron Mountain’s Document Imaging and Management services enable federal agencies to execute on their digital strategies to achieve better information access and collaboration. As the volume and variety of government records continue to grow, Iron Mountain helps customers solve the challenges of digitizing and unifying paper and electronic records to achieve a modernized RIM program where records are managed in a digital state.

Document Imaging Benefits at a Glance:

  • Transition to electronic records management leveraging intelligent scanning technology
  • Unify physical and digital workflows for better decision making
  • Enable fast, reliable access to the right information at the right time

Adaptive Federal Storage Services

With the Iron Mountain® Adaptive Federal Storage Services, federal agencies can utilize a custom solution for federal compliant storage of agency records. Iron Mountain’s expertise provides a distinct differentiator to agencies in need of NARA regulated and federally compliant infrastructure for records. This solution provides a unique opportunity for agencies to procure space tailored to meet their specific needs. Agencies also gain the ability to choose from a number of additional services that will help support best-practice records center operations. Agencies gain flexibility to move a mix of records management functions, such as active/inactive files, digital conversion, and even staffing — to an offsite, dedicated compliant space.

Adaptive Federal Storage Services Will Help Agencies:

  • Cut costs and gain operational efficiencies
  • Inherit more consistent retention and information
  • Customize a solution to meet specific agency needs for a specific set of requirements
  • Create a flexible solution to their records requirements for future needs
  • Add-on additional optional services structured to help agencies support best practice records management operations

Secure Shredding

Iron Mountain’s secure shredding programs safely and cost-effectively destroy unnecessary paper-based documents. The services are tailored to federal agencies’ customized needs (services vary by location). We provide an environmentally friendly end life for paper and are AAA certified by the National Association for Information Destruction (NAID). Iron Mountain offers onsite and offsite shredding services on a one-time or recurring basis per each customer’s unique requirements.

Benefits of a Secure Shredding Program:

  • Protection of sensitive information
  • Timely destruction of the right materials
  • A defensible program
  • Secure chain of custody
  • Compliant and responsible end of life management

Click to Download Full Report