Get an Exclusive Look into the Marketing and Fulfillment Services Division of Iron Mountain
Take a tour inside one of our Fulfillment Services facilities and learn how we help our customers deliver their marketing messages, materials, and products to market quickly, accurately, securely, and cost-effectively — using both physical and electronic delivery channels.
The branding of Iron Mountain is great. It’s a huge company a lot of people are familiar with it but they know us mostly for records management and secure shredding. The fulfillment division is a smaller division, but we do have a nice footprint across the country; we have 6 different facilities located nationally.
We typically work with marketing and sales departments for our clients and what we do is we manage their material, their marketing material, we receive, we store then we fulfill their orders. So case in point, if you have a sales rep in the field that person would go online and order their marketing material. The order would come into one of our facilities we would pull pack ship that material to that sales rep and now that person has the materials they need to do their job. Marketers want their information in real time. That is one of our unique differentiators is getting information quickly. It could be anything from what’s the fastest moving item what’s a slow moving item so we look at the numbers we pull the reports we dissect the data and help you really identify the pieces that we should be looking at and changing the way you are producing them. We are here for scalability compliance purposes to make sure that your program is compliant with rules and regulations that you deem appropriate for the program. As well as to support you from a consultative standpoint in terms of providing you a way to contain costs and make things easy for your sales reps and your internal customers to place orders against material and provide a lot of robust data on the backend.
What a client can expect when they move their account to Iron Mountain is true customer support. We really believe in the partnership aspect. Once we get to know a client, the more we get to know a client, we can really support them in the best way possible.