Records Management vs. Information Governance: What Is the Difference?
By Jeremy Dunn
The terms "records management" and "information governance" are often used interchangeably, as if they have identical meanings. To a certain extent, the two practices do have similar purposes, but it is important for businesses to note the distinctions between them.
Understanding records management vs. information governance is an important part of overall information management. With that said, the distinction can pose a difficult challenge for businesses, especially when organizations intend to revamp the way their information is managed.
Records Management vs. Information Governance
First and foremost, it is important to understand that records management and information governance are two separate tiers of scale. In fact, records management falls under the umbrella of information governance.
According to ARMA International, information governance is the strategic framework composed of standards, processes, roles and metrics that hold organizations and individuals accountable to create, organize, secure, maintain, use and dispose of information in ways that align with and contribute to the organization's goals.
Records management, on the other hand, is the systematic management of records and information through their lifecycle. It includes the analysis, design, implementation and management of manual and automated systems. Records management is based on software application, securing records and data and executing policies and retention. The duties of records management departments often differ among companies, since each department will manage its responsibilities in terms of its company's overarching strategies.
Based on these definitions, information governance refers to the strategic element of designing and organizing information management - it is a broad term that applies to the entire organization. Records management represents the actual implementation of information management plans and the manual and automated systems that manage records.
For information governance to be effective, the company as a whole must support it. It is not just a simple policy or group of guidelines. It is a wide-ranging approach built to support the organization's objectives and compliance standards, and it affects the entire chain within the organization.
In the future, many organizations and industries will manage their information by uniting information governance and records management. However, this approach will only be effective if businesses and their employees first fully understand the difference between the two.