Page Section Navigation
Go to: Header
Go to: Utility Navigation
Go to: Primary Navigation
Go to: Content
Go to: Footer
Page Section Navigation
Go to: Header
Go to: Utility Navigation
Go to: Primary Navigation
Go to: Content
Go to: Footer
Welcome to the Knowledge Center
We invite you to explore our collection of white papers, multimedia, recommendations and practical advice to gain powerful insights on managing your company's information.

Resources

  • Resources |   White Papers Iron Mountain Compliance Benchmark Report
    White Paper

    Gain insight into how companies of all sizes protect, store and destroy business records in order to meet compliance requirements and improve operational efficiencies in the 2010 Compliance Benchmark Report from Iron Mountain. This survey-based report is based on risk assessments from over 3,500 professionals representing organizations of all sizes and verticals. Download the report to see how your organization stacks up.

  • Resources |   White Papers Cost Savings Customer Success Booklet
    White Paper

    With expertise developed over decades of experience in information management workflows and business processes across industries, Iron Mountain helps customers lower costs and trim expenses via unique and comprehensive solutions. Our solutions and services help companies refine information management processes for optimal cost efficiencies.

  • Resources |   Best Practices Best Practices in Document to Digital Management
    Best Practices

    Document conversion has a stinky reputation of being: (1.) Expensive; (2.) disruptive; and (3.) difficult to cost-justify. One of the reasons is that, historically, imaging is thought of in a very binary way. You either image, or you don’t. No gray area. But that mood is changing. What used to be the final act in a business process— scan the paper and shred it—is increasingly at the “front-end” of the process, and is tied to the ensuing business process...whatever it might be. I talked this month with two very thoughtful representatives of the imaging trade, who come at the problem from very different perspectives. And from these chats, I have come away with two basic beliefs: 1. Imaging ain’t what it used to be; and 2. It probably never was.

  • Resources |   Best Practices Best Practices: Shifting HR Resources from Records Management to Strategic Initiatives
    Best Practices

    The challenging economic environment – both in terms of pressures to cut costs and increasing workforce transformations – has put Human Resource (HR) departments in the corporate spotlight. Steadily increasing state, federal, and international workplace laws and privacy regulations are putting additional demands on HR professionals.

  • Resources |   White Papers Intellectual Property Management - Secure Electronic Escrow Deposit Submission
    White Paper

    Iron Mountain Digital’s Intellectual Property Management (IPM) is pleased to provide our customers with a secure and reliable method of submitting their escrow deposits electronically.

  • Resources |   White Papers Building Efficiency into Information Management
    Workbook

    Inside, we’ll show you how to get more out of what you spend by helping you improve the efficiencies of your information management processes, allowing you to gain more strategic advantages.

  • Resources |   Best Practices The HIPAA Primer
    Best Practices

    The Health Insurance Portability and Accountability Act of 1996 (HIPAA), the federal statute governing the protection of patient information, has been a part of the healthcare landscape for years. Now that same landscape is changing rapidly with the growing adoption of Electronic Health Records (EHR) and the American Recovery and Reinvestment Act of 2009 (ARRA).

  • Resources |   White Papers Intellectual Property Management - Escrow Deposit Frequently Asked Questions
    White Paper

    Once your account has been set up and you have received your account number, you’re ready to start making deposits, but first you must decide how you will submit your deposit.

  • Resources |   Best Practices Best Practices for Protecting Private Information on Backup Tapes
    Best Practices

    Data protection is critical insurance against loss of data that could cripple a business. It is estimated that three out of five businesses that experience downtime of 48 hours or more will be out of business within 3 years. Creating a successful disaster recovery and data protection plan requires people, process and technology in the right recipe to be successful. It is not easy work, but it is essential work.

  • Resources |   Case Studies Building an End-to-end Compliant Records Management Program
    Case Study

    With 83 mobile offshore drilling units and the largest “floating” rig driller in the industry, Transocean Inc. is the world’s largest offshore drilling company. Transocean excels at constructing oil and natural gas wells in deep waters and harsh environments. A Cayman Islands corporation, the company has approximately 11,600 employees worldwide.

  • Resources |   Case Studies Creating Peace of Mind
    Case Study

    USANA Health Sciences began its relationship with Iron Mountain in 2005 with Iron Mountain’s records management services. Iron Mountain approached USANA, offering to do an analysis of its current records management program while implementing a storage solution for USANA’s product retention samples. Iron Mountain currently provides offsite storage of USANA’s product retention samples in order to maintain evidence of proof of manufacturing for all of its nutrition supplements and personal care products. Iron Mountain keeps these products stored in a temperature-controlled environment, with humidity levels properly maintained, and delivers the necessary samples to USANA as needs arise.

  • Resources |   Case Studies EMR Transition Accelerated
    Case Study

    Lahey Clinic leverages Iron Mountain Image on Demand™ solution to digitize paper-based records on an as-needed basis and quickly deliver the most important data to the point of care.

  • Resources |   Case Studies Assure Customer Confidence with Iron Mountain Technology Escrow Services
    Case Study

    A privately held company supporting more than 34,000 customer sites in over 40 countries, RedPrairie offers a wide range of software and services. Leading retailers trust RedPrairie solutions to deliver an increase in productivity — with the flexibility to adapt as business needs change.

  • Resources |   White Papers A 5-Step Guide to Protecting Backup Data
    White Paper

    An IT administrator in a UK-based company steals backup tapes, one of which contained important data about the company's European operations. In an attempt to extort money, he anonymously alerts the company and demands a £275,000 ransom fee (approximately $500,000 USD). The company agrees to the terms and arranges a money-for-tapes exchange while simultaneously working with Scotland Yard in a criminal investigation to discover the perpetrator. The British police prevail: they set up a sting, catch the data crook, and solve the crime. The tapes are returned to their rightful owner with no further damage.

  • Resources |   Best Practices Best Practices for Data Management
    Best Practices

    The amount of information your organization has to manage is growing at an incredible pace, creating new challenges every day. On the one hand, you’re tempted to retain as much data as possible for fear of losing critical information. On the other, there’s the danger of maintaining expired information, which opens you up to operational and financial risks.

  • Resources |   Case Studies Reducing Backup and Recovery Costs by 80%
    Case Study

    Keeping two of the most populated counties of Florida safe is the critical work performed by the Eighteenth Judicial Circuit and its current State Attorney, Norman R. Wolfinger. The State Attorney works to protect the innocent, to prosecute crimes, and to promote the safety and well-being of the public, while seeking out justice.

  • Resources |   Case Studies Right-Size Storage and Your Budget With The Cloud
    Case Study

    Regional Medical Center (The Med) is a healthcare provider of efficient, quality healthcare for individuals throughout a five-state region within 150-miles of Memphis, Tennessee. Funded by government dollars from its base in Shelby County, The Med found itself pinched when new budget restrictions took hold — and its aging archive infrastructure kept racking up expenses.

  • Resources |   White Papers Reducing Costs in Information Management
    Workbook

    Inside, you’ll find exercises to help you identify and understand the different types of costs in your current processes, so you can better evaluate less expensive, more effective alternatives.

  • Resources |   Data Sheets Records Management Program Gap Analysis
    Data Sheet

    Recent business scandals and new regulations demand greater focus on risk management and corporate controls. Total records management compliance is no longer optional - it's required. Can you be certain your records management program is legally-credible, current, and compliant? Is your organization at risk? In short, how does your records management program measure up?

  • Resources |   Data Sheets Remote Managed Services
    Data Sheet

    The volatile economic climate over the past few years has placed a heavy burden on IT organizations to cope with ever-growing infrastructures and data volumes, with little or no increase in personnel. Supporting a large data backup or archiving function can place considerable added strains on an already stretched IT staff. As a result, many organizations are embracing solutions that allow them to offload the burden of administering these functions within their environment, and instead focus their internal IT resources on areas that support their primary business. This has increased the popularity of both cloud-based solutions, as well as the use of managed services for information deemed too valuable or sensitive to store in the cloud.

  • Resources |   Brochures The Positive Effects of Information Management
    Brochure

    Evidence shows that in today’s business environment, most companies take a reactive approach to information management — choosing to implement the proper measures only after an event has revealed a weakness and created the need for improvement.

  • Resources |   Data Sheets Ensure Litigation and Discovery Preparedness
    Data Sheet

    Putting the right people, processes and technology in place to effectively respond to litigation requests has become an area of intense focus in recent years — especially as the costs, frequency and stakes associated with the discovery process continue to rise.

  • Resources |   Brochures Secure Media Management
    Brochure

    With greater emphasis on enhancing privacy and security, meeting compliance regulations and proving chain of custody, the rules of offsite tape storage practices are undergoing significant change. To meet these emerging demands, you have likely found the need to implement access policies that account for larger volumes of media and exercise greater control over the movement and storage of your tapes. And of course, you need to achieve these goals while ensuring that all processes are executed as efficiently as possible.

  • Resources |   Brochures Accelerating the EMR Transition
    Brochure

    Enable your organization’s adoption of an electronic medical record (EMR) with:
    — Customizable imaging programs that help you scale back reliance on physical records and make a smooth migration to a fully digital workflow
    — Secure, compliant storage that maintains chain-of-custody throughout a record’s lifecycle — while protecting electronic information
    — Best-practice workflows and on-demand digital conversion that drive efficiencies and reduce costs

  • Resources |   Data Sheets Top 5 Compliance Tips
    Data Sheet

    To help your company lower its risk profile and boost audit and litigation readiness, we've developed a list of the top five things you can do today to make your information management practices a key contributor to ongoing compliance.

  • Resources |   Data Sheets Top 5 Cost Savings Tips
    Data Sheet

    To assist in your efforts to improve the bottom line, we’ve compiled a list of five best practices you can employ to significantly reduce the cost of information management.

  • Resources |   Brochures Speed the Transition to an Electronic Environment
    Brochure

    Iron Mountain® Document Management Solutions help you create a comprehensive, fully integrated document management program that gives you complete visibility and access to all your business records — where and when you need them. Our enhanced access and control can speed business processes and decision-making, improve customer service and support compliance requirements.

  • Resources |   Brochures A Cloud Storage Solution for Unstructured Data
    Brochure

    Healthcare providers are seeing exponential growth of digital information, from medical images to the Electronic Health Record (EHR). The volume alone has multiplied at incredible rates, while file sizes and the use of new modalities continue to grow. The combination has created a myriad of storage cost, protection and management challenges.

  • Resources |   Brochures Simplifying Information Management
    Brochure

    The challenge facing today’s Health Information Managers is straightforward: provide optimum levels of service while operating as cost-efficiently as possible. It's a critical challenge further complicated by the need to optimize record center space, ensure timely access to patient records, and comply with the growing number of health information regulations. In addition, as the adoption of Electronic Health Records (EHR) accelerates, healthcare providers must prepare themselves to embrace the underlying technology and find new ways to integrate the EHR with their existing physical records management processes. Healthcare Information Professionals recognize EHR as one of the major challenges facing them over the next decade.

  • Resources |   White Papers Complying with Personal ID Encryption Mandates
    White Paper

    Historically, data protection laws in the United States have required businesses to adopt "reasonable" information security methods but have not stated in detail what those methods should be.1 The vagueness of these laws can be frustrating, but it also serves a purpose: by keeping data security requirements general, lawmakers avoid locking in solutions that might become obsolete, and give businesses the flexibility to choose measures that are appropriate to their circumstances.

  • Resources |   White Papers Data Protection and Recovery — The Why, The How, and Who To Go To
    White Paper

    We live in the information age. Even the smallest businesses rely on some type of computer systems to store the data — or information — they generate. This could be a list of customer phone numbers, a transaction log, or even details about a new product. If destroyed, damaged, misplaced, or stolen, this data could affect business operation. Examples of this critical data include:

  • Resources |   Brochures Secure Shredding Services
    Brochure

    Secure, Compliant, Cost-Effective, Environmentally Responsible Information Destruction

  • Resources |   Brochures Maximize the Business Value of Your Information
    Brochure

    Are your information assets really delivering the value they should? Are you able to turn paper and digital records to maximum advantage? Or is this an area of opportunity — where better information management practices could help your business realize cost savings, improve efficiency and reduce risk?

  • Resources |   Brochures Intelligent Management of Intellectual Property
    Brochure

    A technology escrow agreement is like an insurance policy for your intellectual property. If you are a licensee of technology, we can provide access to the source code of your software should the developer no longer support it for any reason. And if you are a technology developer, we can serve as trusted partner to securely hold your source code to be released only under specific and controlled conditions.

  • September 27, 2011 |   Resources |   Data Sheets Designated Third Party Provider Compliance Service (D3P)
    Data Sheet

    Face your next SEC audit with confidence.

  • August 23, 2011 |   Resources |   White Papers Is there a Hole in your Disaster Recovery Plan?
    White Paper

    A good disaster recovery plan includes all of the processes, policies, and procedures necessary for your company to continue operating its critical technology systems after a disaster. Download this whitepaper to learn how to ensure application continuity outside of the "classic" disaster recovery scenarios.