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Welcome to the Knowledge Center
We invite you to explore our collection of white papers, multimedia, recommendations and practical advice to gain powerful insights on managing your company's information.

Resources |  Best Practices

  • Resources |   Best Practices Best Practices in Document to Digital Management
    Best Practices

    Document conversion has a stinky reputation of being: (1.) Expensive; (2.) disruptive; and (3.) difficult to cost-justify. One of the reasons is that, historically, imaging is thought of in a very binary way. You either image, or you don’t. No gray area. But that mood is changing. What used to be the final act in a business process— scan the paper and shred it—is increasingly at the “front-end” of the process, and is tied to the ensuing business process...whatever it might be. I talked this month with two very thoughtful representatives of the imaging trade, who come at the problem from very different perspectives. And from these chats, I have come away with two basic beliefs: 1. Imaging ain’t what it used to be; and 2. It probably never was.

  • Resources |   Best Practices Best Practices: Shifting HR Resources from Records Management to Strategic Initiatives
    Best Practices

    The challenging economic environment – both in terms of pressures to cut costs and increasing workforce transformations – has put Human Resource (HR) departments in the corporate spotlight. Steadily increasing state, federal, and international workplace laws and privacy regulations are putting additional demands on HR professionals.

  • Resources |   Best Practices Best Practices for Protecting Private Information on Backup Tapes
    Best Practices

    Data protection is critical insurance against loss of data that could cripple a business. It is estimated that three out of five businesses that experience downtime of 48 hours or more will be out of business within 3 years. Creating a successful disaster recovery and data protection plan requires people, process and technology in the right recipe to be successful. It is not easy work, but it is essential work.

  • Resources |   Best Practices The HIPAA Primer
    Best Practices

    The Health Insurance Portability and Accountability Act of 1996 (HIPAA), the federal statute governing the protection of patient information, has been a part of the healthcare landscape for years. Now that same landscape is changing rapidly with the growing adoption of Electronic Health Records (EHR) and the American Recovery and Reinvestment Act of 2009 (ARRA).

  • Resources |   Best Practices Five Common Mortgage File Challenges Addressed
    Best Practices

    In today’s mortgage environment, there is no room for error. Origination volumes are down, the refinancing boom is beginning to unwind, and the ever-changing regulatory environment is your new normal. The management of your loan documents, both paper and electronic, has never been more important.

  • Resources |   Best Practices Best Practices for Data Management
    Best Practices

    The amount of information your organization has to manage is growing at an incredible pace, creating new challenges every day. On the one hand, you’re tempted to retain as much data as possible for fear of losing critical information. On the other, there’s the danger of maintaining expired information, which opens you up to operational and financial risks.