BackupCare™
Whether your current data center is situated at a remote, unstaffed location, or if you happen to “stand up” your data center in a third-party colocation facility, you already know – all too well – how remote sites or isolated servers add a layer of complexity to staffing, training, and internal processes for your organization.
Sending someone from your IT staff to a remote data center to eject and reinsert a single set of tapes isn’t the best use of your staff’s time and expertise. On the other hand, outsourcing this critical task to a colocation provider can be risky, since “co lo” facilities rarely have secure procedures and trained personnel capable of performing these tasks in a manner that keeps your data protected from inadvertent disclosures or damage.
What if you could...
- Free up IT staff from managing data backup and vaulting from afar?
- Know your backup tapes at your in-house or remote data center were safe from inadvertent disclosure during their tape rotation?
- Know the partner who supports your data backup operations cares about your data as much as you do?
Enter Iron Mountain® BackupCare™
Iron Mountain BackupCare is a value-added service within the Iron Mountain Data Backup and Recovery suite of solutions. As an Iron Mountain offsite tape vaulting customer, BackupCare will help you achieve immediate process efficiencies by enabling your IT staff to focus on higher priority initiatives.
With BackupCare , a specially-trained Iron Mountain Transportation Service Specialist will pull your full backup media from their drives, and then mount new media into those drives to handle your next backup cycle without breaking the overarching chain of custody protecting the integrity of your data. Each piece of media will be scanned when it's pulled, triggering the generation of an automatic real-time notification that's sent to you to let you know that your media has been swapped.
Know You’re Protected
Since we’re already picking up and dropping off your backup tapes, why not let us swap your media as well? You’ll be confident knowing the BackupCare workflow provides your data with an auditable chain of custody. Only Iron Mountain protects the integrity of your data while it is transported to and from our secure, environmentally controlled tape vaults.
What You Gain
With BackupCare™ you will:
- Eliminate the need for onsite personnel to perform backup tasks
- Have access to 24/7 emergency response, so you can get your data whenever and wherever you need it
- Leverage Iron Mountain SecureSync™ to provide you with a unified view of your remote site backups
- Protect your data via a documented chain-of-custody to ensure its security and accountability
- Reap the benefits of a managed service with predictable costs