Simply and Comply With Iron Mountain Release of Information Solution
HIM departments receive hundreds, even thousands, of record requests per day. The response time for each varies, ranging anywhere from half an hour to several days.
Yet, only 20% of the release process automated by EHR systems [leaving 80% to be handled manually or by other disparate systems].
— Source: ADVANCE for Healthcare Professionals. “Release of Information:
The Cost of Compliance.”June 1, 2011.
Business Challenge
Keeping up with your current volume of Release of Information (ROI) requests drains your limited resources. You should focus on higher priorities, but you can’t afford to take shortcuts. If the ROI process isn’t handled properly, your organization could face costly penalties for non-compliance with audit requirements and privacy mandates.
Yet, it’s hard to reduce risk when you must access records in one location and process ROI in another.
Tracking records among multiple systems becomes complex, sometimes involving manual steps. This increases the chance for errors and delays, while creating blind spots along your ROI workflow.
What if you could...
- Fulfill your ROI requests without the risky transfer of records back and forth from storage?
- Gain full visibility into your ROI workflow and know that you can meet deadlines?
- Stop manually tracking the status of ROI requests and doing time-consuming administrative functions such as invoicing, fulfillment or collections?
Business Solution
The Iron Mountain Release of Information Solution provides a scalable, secure and centralized approach to managing your ROI process. Overseen by credentialed ROI experts, it enables you to:
- Integrate ROI with your records by releasing them from the same location where they are stored to ensure the security of patient information and permit faster, more cost-effective processing of ROI requests.
- Release with control by embedding checks and balances into your ROI process so you can identify what’s happening at every step and make adjustments as necessary to improve efficiency.
- Leverage advanced reporting capabilities to take back time that you once needed to get status updates and perform ROI administrative tasks — and refocus it on more critical initiatives.
Bottom line, the Iron Mountain Release of Information Solution provides all the features and capabilities you need to simplify the ROI process and support compliant release. To learn more click here or contact us.