Expert Advisory Services and Implementation Support.

Iron Mountain Consulting services can help your organization achieve higher levels of information governance proficiency. Whether you need help creating foundational RIM components, such as a policy, a retention schedule, or a strategic Information Governance Roadmap, you can work with our CRM or IGP certified consultants to advance your next Records and Information Management project.

RIM Program Assessment & Organizational Blueprint 

Your retention schedule needs to integrate seamlessly with your policy. Iron Mountain Consulting Services can assess the current state of your global RIM program and help you identify gaps between current practices and best practices and develop an ideal RIM strategy, based on the unique needs of your business.

Our consultants have years of experience assessing and developing RIM programs across all industries for many of the world’s largest organizations. We will work closely with you and your RIM staff to gather details on your existing program and build a “blueprint” that outlines specific implementation steps you can follow to achieve your goals.

RIM Policy Development 

Policy is an essential element of your RIM program. You can have Iron Mountain consultants develop a custom Records and Information Management Policy for your organization. We can work with you to deliver a comprehensive policy – one that addresses both your physical and electronic records – you can use to support your information governance agenda. Working with Iron Mountain, you can:

  • Gain policies and procedures covering all aspects of a RIM program
  • Develop controls and audit procedures to ensure compliance
  • Conduct post-implementation reviews and provide continuous improvement strategies

Retention Schedule Development 

Reduce litigation risk, improve ease of discovery, and control storage costs by instituting a formal retention program to enable defensible disposition decision making. Teaming with Iron Mountain Consulting Services, you can receive a cloud-based Records Retention Schedule—one that leverages our Policy Center solution and is built using the most current record keeping requirements from our comprehensive database of proprietary legal research. Iron Mountain can also provide you with international retention rules to enable a consistent records and information management program worldwide.

Your retention schedule research can be tailored to your global footprint. In most cases, you only need the research to provide your retention schedule with the appropriate retention requirements for the record classes that reflect the specific operations in each legal jurisdiction. Simply put, we fit the footprint of the customer’s scope of legal research to the actual operations of your organization.

Implementation Services

Did you know that while 80% of companies have formal policies, 64% lack company-wide adoption? Iron Mountain can help you implement the foundational elements of your records and information management program. At Iron Mountain, our consultants have implemented major RIM projects for some of the world’s largest, global companies across many industries. In addition to addressing your business requirements, you RIM program must incorporate sound information governance strategies, cutting-edge technology, and cultural nuances by geography.

Iron Mountain consultants can help you:

  • Target high-priority projects that are critical to the long-term well-being of your RIM program
  • Analyze and develop requirements to ensure that your records management and content management systems can meet your strategic business needs—before they’re implemented.
  • Help you select the most effective RIM application and provide independent advice on key technical decisions.
  • Conduct information modeling and meta data design, the real building blocks to federated records management and enterprise discovery.
  • Develop security and access taxonomies to resolve conflicts between retention and privacy, security and data transfer requirements.
  • Implement change management processes to keep your program on track and ever fresh.

Training & Education 

You’ve invested in staff, technology, and other resources to support your Records and Information Management Program. To get the best performance, you’ll need an effective implementation plan. A key component of a successful implementation is training your employees on your policies and procedures.

Once your RIM Program is rolled out, Iron Mountain’s consultants can help you conduct in-depth training for your RIM staff, including groups of departmental or area Records Coordinators, who are responsible for ensuring that records are handled according to your retention policy. We offer web-based eLearning modules tailored to your organization to make training your staff easy. Our best-practices approach to training can help you achieve maximum compliance to your records management program. We can also provide education and training to all of your employees about the importance of proper records and information management. Contact us today for more information!