Fast, easy to use, and always available: track and search for boxes, quickly place an order for physical or digital delivery, schedule a pickup for boxes going offsite, right from your desktop.

You keep physical and electronic information for a good reason. Contained within these records are the answers you need to drive your business forward. But if you can't find them 24/7/365, the consequences can be significant.

What if you could...

  • Quickly access and manage your records and information management program right from your desktop?
  • Submit requests to retrieve specific information with a few clicks of a button, no matter the day, time, or delivery location?
  • Provide self-services features to authorized employees so they can get what they need when they need it?

With Iron Mountain Connect you can access several applications with features that meet your needs:

IM Connect Applications

Records Management - Your online, anytime records connection to Iron Mountain lets you to find the records you need fast with our innovative search technology, place an order to retrieve records, request a records pickup, and order supplies. Reports that help you gain visibility into the performance of your records and information management program are also available, including reports on account activity, destruction eligibility, inventory, activities, and program cost.

Shredding Center - Manage your Shred Services by viewing your scheduled visits and pending shredding orders at your convenience. You can also make shredding requests, add a new location, close an existing location, or change frequency of service via Shredding Center's online request form.

Escrow Management - Review account information such as deposit data and beneficiary enrollments, conduct escrow transactions, and view imaged documents. Improve critical response time with customer information at your fingertips.

Manage Users - Control access to applications and records like you control access to your building to prevent information from ending up in the wrong hands. Flexible administrative functionality lets you create, modify, and manage users and privileges across divisions, departments and locations, ensuring users access only appropriate information.

Analytics Dashboard - Gain insight into how your Iron Mountain records and information management program is performing while ensuring you are meeting internal KPI objectives. Our Analytics Dashboard gives you visibility into the way you manage your information across its life-cycle while also letting you make adjustments along the way using benchmark data.

Iron Mountain Connect - Your Online Records Management Connection

You are in total control of your records and information management program with Iron Mountain Connect Records Management. With just a few clicks, you'll be able to search through your offsite inventory, locate what's required to satisfy an internal or external request, and arrange for records to be quickly delivered to your desired location - no matter where or when.

You'll also know who has access to your records. You can set access permissions based on criteria such as department or job role. You can also define field requirements so that users enter specific information about records sent to offsite storage in your own terminology. You'll have tools to ensure all required information is entered before records are sent offsite, ensuring compliance with your policy and 'findability' when records need to be retrieved or placed on Legal Hold.

This fast, user-friendly application enables you to effectively manage your records. Whether you need to place an order to retrieve records, have us pickup records, add new users, report on program activity, costs, inventory, compliance, or track recently placed orders , Iron Mountain Connect and its embedded Records Management application is your one-stop shop.