Page Section Navigation
Go to: Header
Go to: Utility Navigation
Go to: Primary Navigation
Go to: Content
Go to: Footer
Page Section Navigation
Go to: Header
Go to: Utility Navigation
Go to: Primary Navigation
Go to: Content
Go to: Footer
Contact Iron Mountain Support
Contact Iron Mountain Support
Send us an email at any time. We answer all email within one business day. If you have not received a response, please double check that you don't have any spam filters installed which are blocking our messages to you. If you maintain an incoming whitelist, please allow all messages from the ironmountain.com domain.

Contact Customer Support

Main Customer Support Available 24x7

Service for:

Records Management and Storage
Secure Shredding, Accutrac®

Digital Record Center® for Images
Health Information Services

1-800-934-3453

Support for Canadian Users: 1-800-327-8345

Data Backup and Recovery

1-888-365-4766 (Available 24x7)
Online Help & Resources 

Document Management Services Support

1-800-899-4766 (IRON)

Film and Sound Archiving (Entertainment Services)

Hollywood, CA
323-466-9287 (5:00 AM – 7:00 PM PT)
Moonachie and Little Falls, NJ
201-807-1075 (8:00 AM – 9:00 PM ET)
Nashville, TN
615-641-7812 (7:00 AM – 8:00 PM CT)
After Hours
800-899-4766
Email: imfscustomerservice@ironmountain.com

Marketing Production and Fulfillment Services

1-877-720-4637
Email: fulfillment.services@ironmountain.com

Technology Escrow

1-800-875-5669