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Customer Alerts and Preparedness
Information Management
These pages provide access to resources to help you avoid or quickly overcome a business interruption, whether anticipated or not. We are committed to helping you stay informed and partnering with you to protect your vital business information.

CUSTOMER ALERT

WINTER STORM – MIDWEST, GREAT LAKES to KANSAS CITY, MO

Thursday, December 20, 2012

Please be advised that there is a Winter Storm sweeping through the Midwest, stretching from the Great Lakes to Kansas City, Missouri. These areas are receiving significant snowfall and high winds, creating blizzard-like conditions. As a result of this storm, Iron Mountain is experiencing service delays and may be unable to service some areas due to the severe winter weather.

If you have any questions, please contact Iron Mountain’s 24-hour Customer Care team at the numbers below:

  • Records Management and Shredding customers, 1-800-934-3453 (FILE)
  • Data Protection customers, 1-888-365-4766 (IRON)

Thank you for your business and please help us to continually monitor this situation by being “weather aware,” reviewing severe weather safety precautions regularly. Check out www.noaa.com for the most accurate and up to date information by geographic area. Severe Weather Alert Center at www.ironmountain.com/alerts.