Whenever disaster strikes, Iron Mountain is there to help its tape storage customers get back up and running by providing exceptional disaster recovery services. When you choose Iron Mountain for disaster response services, you’re getting more than just the services—you’re getting a commitment from Iron Mountain to support your tape-based data recovery efforts at a time when you most need the support.

Businesses today well understand that the ability to recover data quickly and completely following a disaster is vital to business continuity. Iron Mountain offers support services for your tapes, protecting your tape data—rapidly, reliably and cost-effectively.

Global reach, local response

Our screened and trained personnel, working in facilities in many major markets, are always ready to assist with your recovery. When disaster strikes, Iron Mountain brings in critical response teams from other geographical areas. This ensures that your recovery efforts are not only adequately supported, but are being handled by individuals who are not personally affected by the disaster and are able to devote their full attention to helping you.

Backup tapes can be quickly delivered to any recovery location you choose via a fleet of over 400 vehicles customized to transport media and, when needed, by charter aircraft as well. Iron Mountain’s tape vaulting facilities are strategically placed within reach of major commercial centers and hot sites, yet removed from high-risk areas like flood plains and fault zones.

Protecting and optimizing your DR plan

Your disaster recovery (DR) plan provides critical instructions and contacts should systems and data become unavailable. Iron Mountain SecureSync® can help store your DR plan, ensure access to that plan and help activate it when unexpected downtime occurs. SecureSync gives you the tools to develop and execute an effective DR plan, including:

• Anywhere, anytime Internet access to recovery instructions and contact information
• Authorization tools to define who can access your DR plan
• An Iron Mountain Support Service Coordinator to assist in activating a DR plan in the event of a disaster

At Iron Mountain, disaster recovery is always part of the plan. And with our disaster response services testing, you can be sure it’s part of your business continuity plan as well.