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Iron Mountain Connect: Innovative Tools to Manage Your Information

Secure 24/7 online access to your information anytime, anywhere.

Inventory Management and Reporting

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You keep your physical and electronic records for a good reason. Contained within your records are the answers you need to drive your business forward. In today’s highly complex and inter-connected world, your company is creating more information for you to manage. But are you confident you can quickly find information when you need to?

Iron Mountain Connect™ is Iron Mountain’s online customer hub that helps you manage your information. Use this tool to place orders, run activity reports and access your inventory data—anytime from anywhere.

Through our online hub, users can easily link to the features they need to manage their offsite records and shred programs as well as their assets in escrow.

GET CONNECTED


  • Digitally manage offsite records and shredding
  • Securely order and track pickups, deliveries and supplies online
  • Run activity reports to manage and audit inventory
  • Control access to records

Watch Videos To Learn More

The Iron Mountain Connect hub is your information command center.

Learn more about the tools and resources available by watching our overview and platform tour videos, which illustrate how the Iron Mountain Connect™ online hub can help you digitally manage your information.

Overview

Virtual Tour

Software Features

The Iron Mountain Connect hub is your gateway to the innovative tools and technologies you need to manage your information. Depending on the services you select, you’ll be given access to specific applications.

Use the list of capabilities to determine the applications you’ll need to fulfill your business requirements.

Supported Applications Key Capabilities Standard Service* Value Add Service
Iron Mountain Connect
  • Access the tools and resources you need to manage your records and shred programs
  • Use the Contact Us request form to contact Iron Mountain for assistance 24/7
  • View training, videos and tutorials to help manage your information
  • Receive news on the latest updates from Iron Mountain, including new feature releases
 
Iron Mountain Connect Manage Users
  • Control access to applications and records to prevent information from ending up in the wrong hands
  • Create, modify and manage users and privileges across divisions, departments and locations
 
Records Management
  • Find the records you need fast with our innovative search technology; place an order to retrieve records; request a records pickup; and order supplies
  • Gain visibility into the performance of your records and information management program
  • Streamline adoption of your company’s retention policy, ensuring compliance
 
Shredding Center
  • Manage your shred activities by viewing scheduled visits and pending shredding orders at your convenience
  • Make shredding requests, add a new location, close an existing location, or change frequency of service via Shredding Center's online request form
 
Report Center
  • Run Records Management reports, including account activity, destruction eligibility, inventory, records program activities, and program cost
  • Run Shredding Reports, including Scheduled Visits, Shredding Trends and Program Monitoring
 
Escrow Management
  • Access your technology escrow agreement information
  • Review account information such as deposit data and beneficiary enrollments, conduct escrow transactions, and view imaged documents
  • Improve critical response time with faster access to your customer information
 
Analytics Dashboard
  • Gain insight into how your records and information management program is performing while meeting internal KPI objectives
  • Leverage benchmark data to make adjustments to how you manage your information
 
Governance Risk & Compliance Service
  • Manage cost and compliance with an online retention schedule, updated automatically and powered by quality-controlled legal data
  • Assess the strengths and weaknesses of your information management program with a tool that analyzes your organization’s processes and compares your results to benchmark best practices
  • Educate yourself on the latest trends in information management and governance with a series of e-learning courses
 

*Standard services are based on the line of business solutions you selected as part of your service agreement with Iron Mountain.

We strive to create a great customer experience by routinely adding and enhancing our current offerings. Look for future additions to this list for features that will help you better manage your information management program.

Get Access Today

If you’re an Iron Mountain Connect user, you’re ready to manage your information.

Log-In

If you don’t have an account, you’ll need one before you can use the Iron Mountain Connect hub.

Call 1-800-899-4766

Additional Help

Still need assistance to get started?

Contact Support Today

Resource

Premium Content

Datasheets and brochures

Iron Mountain Connect Datasheet

It’s time to stop scrambling for information and start managing your company’s records in a new way: one that decreases costs and boosts efficiencies, while enabling you to confidently find the information needed to run your business.

Premium Content

General Articles

Ensuring Records Management Program Success

A well-run records management program ensures records and information are not only managed properly, but can be used in a meaningful way.

Premium Content

Best Practice Guides

Records and Information Management: Getting It Right From The Start

Change can be a daunting prospect. A clear plan helps you make progress and ensures you're aligned with the needs of your organization. Our mini - guide offers advice about how to successfully create a sound RIM program.

Contact Iron Mountain

Our Customer Support section can help provide you with the quickest answers to your questions, or feel free to contact us at your convenience