Customer Alert

  1. Customer Support & Information Center
  2. Customer Alerts & Preparedness


Thursday, November 15, 2018 (06:00 PM)

To our valued customers:  

To our valued customers, due to the current weather event in the east coast region, you may experience delays in your orders.  Please call our customer service line or use your IM Connect account at to receive assistance. 

If you have any questions, please contact Iron Mountain’s 24-hour Customer Care team:

•  Records Management/Shredding customers: 1-800-934-3453
•  Data Management customers: 1-888-365-4766

Iron Mountain offers both physical and electronic restoration and recovery services. For more information please visit our website.

Thank you for your business!