Customer Service Alert

  1. Home
  2. Customer Support & Information Center
  3. Customer Alerts & Preparedness
  4. Customer Service Alert

NAO SERVICE ADVISORY

Wednesday, January 07, 2018 (8:30 A.M. EST)

Multiple Areas, US

Please be advised that the below location is experiencing delays:

Albany, NY:  and surrounding area – all service lines 3+ hour delay due to weather.

Baltimore, MD: 
and surrounding area - all service lines 2+ hour delay due to weather.

Erie, PA: 
and surrounding area - all service lines 2+ hour delay due to weather.

Hartford, CT: 
and surrounding area – Shred service line 2+ hour delay due to weather.

Long Island, NY: 
and surrounding area – all service lines 3+ hour delay due to weather.

Manhattan, NY: 
and surrounding area – all service lines 3+ hour delay due to weather.

Newark, NJ: 
and surrounding area – Shred service line 2+ hour delay due to weather.

Philadelphia, PA: 
and surrounding area - all service lines 3+ hour delay due to weather.

Pittsburgh, PA: 
and surrounding area - all service lines 2+ hour delay due to weather.

Washington, DC: 
and surrounding area - all service lines 2+ hour delay due to weather.

-----------------

If you have any questions, please contact Iron Mountain’s 24-hour Customer Care team:

  • Records Management/Shredding customers: 1-800-934-3453
  • Data Management customers: 1-888-365-4766

For the most accurate and up to date weather information by geographic area, visit:

Iron Mountain offers both physical and electronic restoration and recovery services. For more information please visit our website.

Thank you for your business!