Customer Service Alert

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NAO SERVICE ADVISORY

Friday, September 21, 2018 (11:00 A.M. EST)

Multiple, US

Please be advised that the below location is experiencing a service issue.

The following impacted are related to Hurricane Florence.

  • Wilmington NC: closed all business lines (until further notice)
  • Raleigh, NC/Columbia, SC/ Florence, SC: Open for all business lines
    3+ hour service delays expected; possible isolated route restrictions due to local road conditions/availability

If you have any questions, please contact Iron Mountain’s 24-hour Customer Care team:

•  Records Management/Shredding customers: 1-800-934-3453
•  Data Management customers: 1-888-365-4766

For the most accurate and up to date weather information by geographic area, visit:

•  US: www.noaa.gov
•  Canada: www.weather.gc.ca

Iron Mountain specific updates will be posted on the Severe Weather Alert Center at

•  Iron Mountain Alerts - US

Iron Mountain offers both physical and electronic restoration and recovery services. For more information please visit our website.