Technical Support representatives are available to help you Monday through Friday.

Connected® Backup for PC Subscription Service Support

Please select from the Web-based Resources below to get assistance with your application.

Telephone Support
Technical Support representatives are available Monday through Friday.


North America:
1-800-675-5971 or
1-508-808-7629
(8:00AM - 9:00PM ET)


Outside North America:
+49 6102 882 88 55
(08:00 - 17:00 CET)

Email Support
Worldwide Email:
corporatesupport@ironmountain.com