Digital Mailroom

Digital Mailroom Services

Emergency COVID-19 Digital Mailroom Service now available.
  1. Home
  2. Digital Transformation
  3. Document Scanning
  4. Digital Mailroom Services


COVID-19 is forcing organizations to rethink their daily routines. Site access for many organizations has been restricted, forcing your teams to work from home. Important mail such as live checks and letters of credit are still being delivered but your team is unable to receive mail. It is imperative that your mail isn’t sitting during this time of crisis and you need a solution that can be implemented quickly.

Through a combination of Iron Mountain’s document scanning expertise, infrastructure and a modern, secure cloud storage repository, our Emergency Digital Mailroom service enables your organization to continue to access critical mail through these changing times. You’ll be able to centrally access your mail, enable remote access to your employees and improve your information governance, security and privacy.

The Age of Digital Mailroom Services- A chat bubble with an email symbol

How Digital Mailroom Services Transform Your Organization to the New Normal of Remote Working.

Watch the video

The Age of Digital Mailroom Services. Learn More

zoom meeting
Iron Mountain’s Digital Mailroom is a full document digitization service that converts an organization’s paper mail into digital documents.

Watch the video


At times of crisis, such as COVID-19, we offer our customers an Emergency Digital Mailroom service. This emergency service allows mail clerks continuous access to your organization’s inbound physical mail. Once the mail has been digitized, it can be accessed through our modern, secure cloud storage repository, Iron Mountain InSight® Essential Edition.

You can count on Iron Mountain scanning experts who have the experience, processes and infrastructure to scan, index and ensure quality control to meet your requirements.

Iron Mountain Mailroom Digitization service


Iron Mountain Emergency Digital Mailroom service is a subscription solution that allows organizations to continue to access critical physical mail. This service enables you to:

Blue icon of a computer screen with files

Go paperless

Leverage Iron Mountain scanning experts, processes and infrastructure to convert your inbound physical mail to digital through our extensive network of imaging centers.

Magnifying Glass icon

Quickly search

Using optical character recognition (OCR) technology through Google Cloud Vision API, the contents of your documents will be completely searchable by text or index, available for many file types and in 50+ languages.
Blue icon of a padlock

Securely protect your information

Your electronic information will be encrypted at rest, and during transmission across a secure network with access restricted by encryption keys that you own & manage. Role-based permissions enable authorized users to access only the information that they need.
For advanced machine learning-based classification and analytics providing actionable insights to make better business decisions, you have the option to upgrade to Iron Mountain InSight® Enterprise Edition, part of the same platform, so you can easily scale up to meet your digital transformation goals.


In non-emergency times our Digital Mailroom service enables your organization to transform your organization to a more digital way of working. This service is for physical and electronic information and offers capabilities such as routing and uploading mail into your automated business process workflows and backend systems such as your Enterprise Resource Planning (ERP) and other systems.

Cut Paper Mail off at the Pass.

Gain control by automating incoming paper mail. Digital Mailroom is an automated postal system that scans and indexes documents on the fly and automates mail distribution throughout your organization. Manage both paper and electronic mail through the same process, allowing you to standardize and reduce the risk of noncompliance with organizational policies. Increase efficiency and document control with mailroom automation.

With Digital Mailroom, you will be able to:

  • Reduce decision time
  • Ensure accurate data tracking
  • Improve customer service

Learn more about Digital Mailroom with this Solution Brief.

Digital Mailroom Servie First Page | Iron Mountain

Download the Solution Brief

Additional Services We Provide


COVID-related Services

As we navigate through the COVID-19 pandemic, the only constant we face is change. We’re changing the way we work and where we work. Along with these changes comes a new set of unique challenges.

Insight image partner of the year

Iron Mountain Insight Enterprise Edition

Leverage powerful AI & ML capabilities powered by Google to mine your data and uncover new revenue stream opportunities and cost savings.

Records and Media Storage

Securely store your physical and electronic records, media tapes, vital records and other assets offsite, with easy access when needed.


Secure Shredding Services

Destroy your paper-based records, plastics and electronic media in a compliant, safe and cost-effective way.

business women

Contact Iron Mountain

Our Customer Support section can help provide you with the quickest answers to your questions, or feel free to contact us at your convenience