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Healthcare organisations are turning to four digital capabilities to hasten innovation, solve organisational challenges, and, ultimately, improve patient outcomes.
Emerging technologies have the potential to solve some of the most pressing issues in healthcare, including patient access and education, staffing shortages, and infrastructure costs. Historically, the healthcare industry has been slow to adopt new technologies due to concerns about regulations, costs, the complexity of integrating the technology with existing processes and systems, and data privacy and security. Now, as more evidence emerges about how technological advancements are improving patient outcomes and reducing costs, the industry is more open to adopting digital capabilities.
New technologies elevate the importance of data, placing it at the heart of patient experience, quality of care, and a healthcare organisation’s success.
To better understand trends among enterprise decision-makers regarding technology adoption and use cases in healthcare and life sciences, Iron Mountain sponsored research using digital listening techniques.
Here is a summary of our top findings.
Innovative healthcare breakthroughs are empowered by emerging technology-based capabilities. We heard industry leaders discussing AI, blockchain, robotics, and the metaverse. Of these topics, AI conversations dominated. But all technologies are playing a role and elevating the importance of data and data management in healthcare organisations. Here’s how these new technologies are being used to enhance healthcare.
Conversations about healthcare and AI use cases tend to focus on:
As healthcare organisations adopt AI, thought leaders are simultaneously sensitive to the potentially negative impacts of automation in healthcare (such as bias and misdiagnosis) and are encouraging the industry to adopt the technology responsibly.
Blockchain storage is being explored to give patients more ownership and control of their own data. Applications include digitizing health records, authenticating prescriptions, processing payments, storing personal data, building smart contracts, and more.
Security remains a top priority in healthcare due to the risk hackers pose to hospital operations and patient data. Blockchain technology comes with its own security and privacy risks that are yet to be fully addressed.
Robotics are extending healthcare and accelerating treatment. For example, precision robotic surgical tools, together with virtual reality technologies and high-speed connections, are expected to enable doctors to perform surgeries around the world. In another example, robotics startups are experimenting with microscale devices that can be guided through blood vessels to fight cancer and other diseases.
In healthcare, metaverse applications include areas such as visitation and consultation, training, education, conferences, research, and health monitoring. However, healthcare is more focused on the development of augmented reality/virtual reality (AR/VR) telehealth and surgical assistance technologies independent from metaverse.
When it comes to patient health, every innovation counts. We heard that healthcare organisations are using a portfolio of technology-based solutions–AI, blockchain, robotics, and AR/VR. These data-dependent technologies are hastening innovation to help organisations:
As healthcare organisations deploy these technology-based solutions, they must simultaneously elevate the importance of their data, data management, and data security. Having a comprehensive foundation of information lifecycle services and solutions paves the way for the adoption of innovative technology in healthcare. Learn about embracing change to realise data value and achieve healthcare goals.
About the research: Quadrant Strategies used digital research tools to study public online conversations about key innovative technologies in specific industries from January 2022 to December 2022. Top technologies flagged on Twitter cover the period January 2021-December 2022. Iron Mountain sponsored this research.