Smart Hands Services

When you can’t be onsite, Iron Mountain Smart Hands extends your workforce, allowing data center tasks to be completed remotely
Smart Hands services

Smart Hands Services

When you can’t be onsite, Iron Mountain Smart Hands extends your workforce, allowing data center tasks to be completed remotely

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Why choose Iron Mountain Smart Hands?

Accelerate digital transformation and manage your data center remotely at any global Iron Mountain colocation facility. We’re on-site, on-call and ready to help 24x7x365.

Our smart hands services are delivered by tenured, local professionals you know and trust, accessible 24x7x365. Repeatable, vetted and documented smart hands processes and procedures allow us to acknowledge most requests within 30 minutes.

Submit your smart hands orders any time, anywhere. Pay-per-use on an hourly basis or set up a monthly retainer at a discounted rate.

Choose from the following smart hands services and more:

Hardware Support

  • Hardware reboots
  • Inventory services
  • Cold/hot swaps
  • Rack and stack
  • Labeling services

Power and Network

  • Structured cabling
  • Circuit signal tests
  • LED - relay status
  • Cross connect verification
  • Remote testing assistance

General Amenities

  • Trash removal
  • Visual inspection
  • Cart/server lift delivery
  • Lock reset
  • Tile services
  • Ready-to-ship
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Smart Hands Screen

Smart Hands Services

“Iron Mountain has the best people, service, and support in the colocation business. From day one, they have gone above and beyond to ensure we get what we need, when we need it - even under tight deadlines and complex requirements.”

- Operations Director, Arch Technology
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Flexible Offering for Retail to Wholesale Colocation Needs

Wholesale Data Center  | Iron Mountain

Wholesale Data Centers

Need 50+ cabinets or 250+ kilowatts of IT load? You qualify as an Iron Mountain wholesale data center customer. Benefits include customer-inspired data center design, flexible deployment model, metered "pay-as-you-go" power pricing…
Dedicated Data Centers | Iron Mountain

Dedicated Data Centers

Our largest offering, Iron Mountain dedicated data centers are frequently chosen by enterprise/Fortune 1000 customers, public-sector agencies, technology services providers, large healthcare and financial services…
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Private Data Center Suites

There is a reason private data center suites are one of Iron Mountain's most popular services. Customers enjoy the privacy and control of a dedicated data center without the top-level wholesale commitment. Is strict access control…
Data Center Asset Tracking

Data Center Asset Tracking

Iron Mountain’s 65-year track record of information management success extends to our customers’ IT infrastructure. Keep tabs on your expensive, mission-critical IT assets with proprietary RFID asset tracking and an online portal for 24-hour transparency.
DCIM Remote Data Center Management

DCIM Remote Monitoring

Stay aware of power utilization trends and environmental conditions of your colocation deployment from any Internet enabled device, at any time, from anywhere in the world with Iron Mountain data center infrastructure management software. Availability varies by location.

Data Center Services

What is the current state of your IT and data center operations teams? Overworked? Lean-staffed? Would access to on-demand resources be helpful? Have you considered Iron Mountain data center services?
Managed IT Services Ecosystem

Managed IT Services Ecosystem

Have human resource gaps thanks to a challenging hybrid IT initiative? Extend your IT capabilities and increase speed-to-market without long-term commitments with an Iron Mountain-vetted managed services or professional IT services partner.
Digital Transformation Solutions

Add-on Digital Transformation Services

Did you know Iron Mountain offers data protection, offsite tape vaulting, backup and disaster recovery, automated workflow management, and digital imaging that can easily be added to your data center agreement?
data-center-cages

Secure Data Center Cages

Looking for data center capacity for six+ cabinets (30+ kilowatts) with more flexibility and privacy than a standard locking cabinet? Consider Iron Mountain secure data center cages. Secure cages provide additional physical security...

Why Choose Iron Mountain?

Speed-to-Market

Faster Time to Market

When you choose Iron Mountain, there’s no need to negotiate with multiple carriers and service providers. We enable you to rapidly provision and access the network services you need, all on one contract.
Negotiate Better Costs

Scale Fearlessly

Iron Mountain has built a network ecosystem that can handle any scale network requirement from 100Mbps to 100Gbps, in one market or across a multi-site global deployment. Connect locally or globally via our portfolio of data centers in strategic markets worldwide.
Proven Track Record

Flexibility

When it comes to network connectivity, you have options. Iron Mountain is carrier neutral. Choose any provider and any route. Select what you need for your business, and we’ll take care of the rest.
Risk Mitigation

Proven Track Record

Iron Mountain has protected mission-critical assets since 1951 and is trusted by some of the most highly regulated industries. We offer federal-grade security and one of the most comprehensive compliance programs in the industry.

Data Center Compliance Across the Globe

Data Center Security and Compliance Badges
View the Iron Mountain DMCA here

Contact Iron Mountain

Our Customer Support section can help provide you with the quickest answers to your questions, or feel free to contact us at your convenience

Contact Iron Mountain Data Centers Today

Contact Iron Mountain

Our Customer Support section can help provide you with the quickest answers to your questions, or feel free to contact us at your convenience