Preparing your office for what’s next (whatever that may be)

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Just over two years. That’s how long offices and IT assets have most likely sat untouched. As we move to some semblance of normalcy, business leaders are looking at what return-to-office (RTO) policies and corresponding strategies make the most sense for their organizations.

Aurora Cammarata
Aurora Cammarata
Corporate Real Estate and Facilities Advisor, Iron Mountain
September 29, 20227 mins
Preparing your office for what's next (whatever that may be)

Whether the decision is fully in-person, remote, or hybrid, the workplace itself still needs to be cleaned up and organized to prepare for whatever comes next.

Resilient organizations don’t always have all the answers. However, they do know this—you need to learn from the past to focus on making progress. Now is the time to apply those lessons to create a more flexible and adaptable workplace.

RTO strategies and the physical workspace: Do they align?

While different industries may have unique issues to tackle, there is common ground to start this new chapter off right—evaluating your RTO strategy and how the physical workspace supports (or prevents!) it. It’s the key for any organization’s future success.

If employees come back to an office that has been untouched for two years, they may perceive a lack of caring on the organization’s part. 

By considering how the office should change to meet new workplace needs, you’re doing more than just tidying up. You have the opportunity to reset the tone and show signs of progress for collaboration, overall employee wellness, and productive workflows.

Resilience does not require perfection in its predictions. It does require awareness and analysis, understanding, and, most of all, action. Better to do some things right than to do nothing at all.

Because many people weren’t physically in the office for a long time, it may be difficult for them to return to a space that feels like it was frozen in time. Once people moved to remote work, physical processes and workflows to manage records, files, and IT assets went by the wayside. And the same goes for non-digital areas, including things like desks, office kitchens, and large file cabinets. What will be waiting for people as they return to the office if they choose to do so?

Now that it’s been shown people can work from anywhere, businesses may not see 100% in-office attendance anytime soon. This is supported by the fact that employee well-being has risen to organizations’ top priority since the pandemic began. And they’re following up on that with 48.9% of leaders now investing in hybrid work technology platforms. To help adapt to this new workstyle, organizations should take inventory of both physical and digital assets, including associated work processes. This will help evaluate what the must-haves are and eliminate any inefficiencies, while also enhancing workflows and productivity. 

Here are a few questions to get the process started: 

  • Have physical records been used in the past year? 
  • Is postal mail piling up on desks of fully remote employees?
  • Are unused laptops sitting around and turning into security risks? 
  • Do piles of paper need to be organized or moved to offsite storage? 
  • Are there paper files or retired IT assets that need to be securely destroyed and recycled?

Clarifying questions like these helps identify gaps in processes, access, and security. It also sets your team up for inventory success. 

As technology continues to evolve, so should the nature of how and where we work. By taking inventory of your physical and digital environments, you’re enabling future flexibility for whatever comes next.

Is your organization as resilient as you think?

Prepare your organization for whatever comes next

There’s no debate that a lot has happened in the last few years. 

Organizations have learned what they can survive with and without right alongside the processes that work and the ones that don’t. People have changed work styles and careers. And business leaders have taken notice, which is reflected in their investment choices. 

Here’s what our Economist Impact research has revealed about how business leaders’ priorities have changed since the pandemic: 

  • 49% accelerated investments in offering flexible work and hybrid work technology platforms
  • 43% increased investments in diversifying approaches to the physical office/workspace
  • 75.6% increased investment in technology to facilitate data and information exchange across teams
  • 74.6% increased investment in cloud-based technology to improve workflow automation and business processes

Workplace survival necessities are here thanks to this extended look through a pandemic-sized magnifying glass. Employees’ expectations of flexible work styles have changed and organizations must evolve along with them. 

To prepare your physical and digital spaces for the future of work, learn more about Iron Mountain Clean Start

Aurora Cammarata is a Corporate Real Estate and Facilities Advisor at Iron Mountain. She can be reached at aurora.cammarata@ironmountain.com.

7 elements of a sustainable business resilience plan

  1. Cross-functional collaboration and planning–Operational efficiency
  2. Information sharing between departments–Data governance & security
  3. Employee well-being and engagement–Workplace transformation
  4. Decision-making architectures and measurement–Operational efficiency
  5. Balancing resilience and efficiency–Operational efficiency
  6. Adapting to new technology–Data governance & security
  7. Meeting sustainability targets–Sustainability