2024 InfoSource global capture & IDP software vendor matrix report

This year’s Global Capture Matrix ranks more than 20 leading vendors in the Capture and Intelligent Document Processing (IDP) software market. Infosource has a long tradition of assessing and ranking key vendors in this space.

According to InfoSource, “Iron Mountain is a very powerful vendor to be entering the Capture & IDP space. Its annual revenue and global customer base give it the means to grow very quickly. On top of that, Iron Mountain’s management of its customers’ documents and other media assets put it in an advantageous position regarding access.”

InfoSource reports “LLMs and Generative AI are just starting to emerge as factors in our industry and there are several vendors in our matrix who have yet to apply them to their Capture & IDP offerings. These vendors are instead focused on improving their dedicated IDP AI models. But, there will come a point when the economies of scale related to LLMs will be hard to ignore. Currently, cost is still a factor when considering utilizing LLMs for Capture & IDP, but Gen AI’s widespread use across multiple applications is going to drive costs down. And the technology will improve faster than any dedicated models will be able to improve.”