Severe Weather Alert

Severe Weather Alert

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Friday, September 10, 2021

Hello Everyone, 

Hurricane Ida was a destructive Category 4 Atlantic hurricane that became the second-most damaging and intense hurricane to strike the U.S. state of Louisiana on record. Currently, approximately 10% of customers statewide remain without power while stores and gas stations are slowly starting to open up.

Based on the current scenario, due to impact of Hurricane Ida, we’ll change our service in this market on Friday, September 10, 2021:

New Orleans, LA: Facility opened with limited operations with a tentative reopen date of Wednesday, September 15th.

We’ll continue to provide you additional updates as we receive more information.

 If you have any questions, please contact Iron Mountain’s Customer Care team:

  • Records Management and Shredding customers, 1-800-934-3453 

  • Data Management customers, 1-888-365-4766  

Thank you for your business and please let us know if we can be of assistance as we continue recovery efforts.