The information landscape has become multi-layered and complex, causing a need to shift from traditional records management to information management and governance. In this course, we will review what has caused this shift and how it has impacted the daily lives for those who manage this information.
- Review how the information landscape has become more complex in recent years due to ever-expanding customer information sources.
- Explain why information management matters.
- Share activities that Information Professionals engage in on a daily basis to accomplish information management.