Citizens expect fast, easy-to-use digital consular services
The demand for digital consular services has soared. Based on private sector customer experience, and following the Covid-19 pandemic, citizens now expect digital, straightforward and fast access to key identification certificates and rapid processing of passport and visa applications.
There is unique opportunity to obtain funds for digitalization of consular services
EU member states have the possibility to tap into the EU Recovery and Resilience Facility (RRF) to help digitalize their consular and other public services. Available until 2026, the RFF enables consulates to cost-effectively accelerate the digitalization of their services.
Iron Mountain understands the key challenges faced by consulates and is a trusted partner for e-Government initiatives
Iron Mountain has worked with consulates of some of the largest European countries to successfully digitalize their consular records and data management. Experience makes us uniquely positioned to handle large-scale digital transformation initiatives, driving process efficiencies while respecting critical security requirements and assisting organizations with change management support.
Across countries, we see similar issues in managing, accessing, and organizing physical and digital records. Our unique heritage in successfully transforming archival materials from analog to digital formats enables us to provide tailored consular services solutions.
Your consular services digitalization benefits include:
- Enhanced customer experience
- Space optimization real estate consolidation
- Improved security and governance
- Savings on time and resources through automated workflows
Key Services
Our end-to-end services include:
Assessment
Logistics and planning
On site execution
Day forward strategy and implementation
Our Expert Team
Iron Mountain has a team dedicated to the digitalization of consular and other government services – from experienced relationship managers through to accredited local and onsite implementation teams.
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