From today to future-ready: how to advance state, local, and education digitalization and data accessibility efforts

LET'S BE HONEST...

Most state, local and education organizations have miles to go on their digitalization and data accessibility journey. According to Gartner, most government CIOs are exploring or deploying digital services to citizens and other stakeholders, yet they face challenges in terms of organizational silos, insufficient funding and risk-averse cultures.

The COVID-19 pandemic accelerated some digitalization and data accessibility programs in the public sector and education markets. State, local and education organizations were forced to provide remote work and learning opportunities, at the same time establishing digital-first programs to better serve constituents.

As the pandemic eases, digitalization will continue, suggests a recent survey¹ by Forrester Consulting and commissioned by Adobe.

Among U.S. decision-makers across federal, state and local agencies

TWO-THIRDS

of respondents said accelerated digitalization would continue and have applied for or plan to apply for government funding that would further support these efforts.