Iron Mountain is a standards-compliant vital records management centre that offers flexibility and secure file storage.

Document storage and management system

Important and Valuable Records Storage System Service

Contact us

Trust your company's vital records storage system with us.

Vital records are documents or records that are considered extremely important and strategic to the survival or operations of an organisation, company or entity. These vital records often include critical information such as organisational policies, legal documents, financial records and other important data needed to effectively run a business or organisation. The protection, maintenance and retention of vital records is a high priority as loss or damage to these documents can have serious consequences for the entire entity. Hence, we engage specialised strategies to ensure the security, accessibility and reliability of such documents over a long period of time.

Examples of vital records include; contractual agreements, financial records, identity documents and licences, employee personnel records, customer documents, emergency and business continuity plans, innovation and intellectual property records, medical and health records, blueprints, patents, and others. In addition, important records such as letters that greatly affect the stability of the company cannot be underestimated. These records must be properly stored and protected in an important mail storage centre.

Iron Mountain is an experienced provider of critical document (vital records) protection services. Our secure climate-controlled environment provides optimal protection against extreme conditions of temperature, humidity, dust and contamination. All of our file storage solutions emphasise security, safety and best practices.

The important document protection and storage solutions we provide:

  • Environmental control systems specifically designed to suit the needs of paper, tri-acetate and polyester, magnetic and optical media, as well as documents and color photos.
  • Storage room that controls humidity and a floor with anti-staticl features for storing media such as cassette tapes and special documents.
  • Security and CCTV services 24/7.
  • Safe facilities with fire and smoke detection sensors, tools to extinguish fires.
  • Easy accessibility for a place to store important files that is efficient and comfortable for your business.

Storage of important records in a fireproof room: The safest document storage system

We offer reliable and secure archive storage solutions in fireproof rooms, ensuring that the safety of your vital documents are protected from the risk of fire and other environmental damage. With storage facilities specifically designed to cope with the threat of fire, you can have invaluable peace of mind when storing your business records, legal documents and other important records.

Why choose to store important documents in a fire-proof room?

  1. Maximum Protection: Our storage facilities are equipped with specialised technology and equipment designed to withstand the extreme temperatures and smoke generated by fires, providing maximum protection to your documents.
  2. High Reliability: Our fire-proof rooms undergo periodic testing and regular maintenance to ensure that all fire extinguishing and security systems are in working order, providing high reliability in protecting your document investment.
  3. Availability and Accessibility: Despite being closely guarded, your documents can still be accessed easily and quickly when you need them. Our facilities are designed for availability and accessibility in vital records management, so you can access important information quickly.
  4. Maintenance of Document Integrity: We understand the importance of maintaining document integrity, hence, our fire-proof rooms are equipped with proper temperature and humidity controls to prevent damage due to environmental conditions.

Don't let the risk of fire threaten the sustainability of your business. Entrust the storage of your important archives to us and enjoy peace of mind in handling documents critical to your company's success. Contact us today to get started with your archive protection measures.

Frequently asked questions about Iron Mountain offsite records storage centres

What types of physical records can be stored offsite?

Iron Mountain is able securely store most documents and media in our Offsite Records Storage centres, including but not limited to:

  • Hard-copy documents of different sizes.
  • Physical documents with sensitive information like legal, financial and medical records
  • Thermally printed documents requiring Air Conditioning storage.
  • All paper-based documents or records,
  • All types of media storage devices.
How do I access my physical records stored offsite?

Iron Mountain’s customer web portal for your Records Management needs provides online management of your boxes and files, including metadata, searching, tracking and processing of service requests. With just a few clicks, you can search through your offsite inventory, locate what’s required to satisfy an internal or external request and arrange for it to be quickly scanned or delivered by one of our vetted and trained employees.

What security measures are in place to protect the confidentiality of documents stored offsite?

At Iron Mountain, data security and confidentiality is our top priority. Our dedicated vehicles securely transports your documents with patented security, tracking, and auditable chain of custody. Physical documents are carefully handled by trained personnel who have undergone thorough background check and screening. Our secure vault storage facilities are equipped with advanced security measures such as video surveillance and access controls to protect your data. 

We make it easy to get started.

By submitting this form I agree that Iron Mountain may process my data in the manner described in Iron Mountain's Privacy Notice. If you agreed to receive marketing emails but subsequently change your mind, you may opt out at any time here.

Why Iron Mountain?

We have the experience and expertise to streamline your business while keeping your customers’ data safe—and secure. We are especially proud to partner with organizations like yours. Together, we elevate the power of your work.

About Us

Contact Iron Mountain Indonesia

paper and pen

Contact us

Fill out this form and an Iron Mountain specialist will contact you within one business day.
Get a quote
customer service

Support centre

Our Customer Support Centre can help provide you with the quickest answers to your questions.
Get support
ringing telephone

Contact customer service

Connect with one of our knowledgeable representatives to address your specific solution needs.
+62 21 3973 9999