Banque Populaire Rives de Paris Group

Managed Service Improves Security At Lower Cost

Industry:

Financial Services

Challenge:

Outsourcing document archiving with minimal change and disruption to staff

Solution:

Full document management services including bespoke database integration

Value:

• Released cost savings and time to focus on core business
• Greater security and simpler compliance
• Superior end user experience

Multiple Project Challenges

Banque Populaire Rives de Paris (BPRI) operates in seven of the eight departments of the Île de France region as well as in Oise. As a co operative bank, it aims to build long-lasting relationships with business and private customers.

BPRI decided to dispose of its site at Morangis, a building that contained the bank’s document archive. This meant that around 140,000 boxes of client files, loan agreements, and other documents that were stored there needed to be relocated. The bank drew up a comprehensive technical specification to define the work. This included:

• Secure disposal of 60,000 boxes of documents
• Organising the logistics to relocate 82,000 boxes of documents of different sizes over a four-month period
• Capability to handle 13,600 retrieval requests, 7,500 document integration requests, 10,400 destruction requests, and 10,000 new file insertions per year
• Automation of document movement requests, integrating with its own bespoke document management programme, which needed to be retained to minimise business disruption and avoid the need for staff retraining.

Unique Integration

Following a competitive tender, Iron Mountain® emerged as the only one of eight applicants that could integrate an archiving service with the existing database and meet the other project challenges.

Michel Derrien, Head of Logistics at BPRI, agrees: “The professional response from Iron Mountain impressed us. Their agreement to develop a secure gateway to synchronise the transfer of encrypted data between our two information systems proved the determining factor in our choice of provider.”

The solution enables data integrity between the two systems while retaining a familiar working environment for staff to avoid a decrease in productivity. The solution also makes it easier to automate other document management tasks and issue invoices for around 3200 monthly document retrieval requests from bank employees.