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Financial service companies want to support more remote/mobile working and introduce apps enabling customers to better manage and track their accounts.
As they look to support more remote workers and customers who increasingly demand banking capabilities on mobile devices, many financial services companies find they’re bogged down by workflows that overwhelmingly involve paper.
To streamline workflows and enable new employee and customer experiences, financial services companies need to digitise many documents related to current clients and active accounts, as well as implement a strategy to digitise paper-based processes going forward. Most financial services companies currently operate in a hybrid environment of paper and electronic information, requiring employees to spend precious time searching across a wide range of files in different formats, often stored across several locations.
The process of digitising, storing and making paper documents accessible needs to achieve the highest levels of accuracy and also be completely auditable — with verifiable chain of custody policies and procedures. Data privacy is also critical to ensure compliance with industry regulations, and protect information in all forms from hacks and breaches.
Iron Mountain InSight® Essential Edition is a subscription-based solution that combines scanning of physical documents and digital storage in a secure cloud repository accessible through Iron Mountain Connect, our web-based customer hub. Iron Mountain will prep, scan, and index your physical files using optical character recognition (OCR) technology, and upload them to a secure, modern cloud repository.
It allows you to:
Iron Mountain InSight Essential Edition helps you:
InSight Essential Edition provides the foundation to build your organisation’s information management strategy. The technology will scale when you need to handle more physical documents, or are ready for industry-leading process efficiencies that advanced technologies can help deliver. This includes:
Image on Demand: Offers a ‘pay as you go” method for digitising and retrieving documents from an Iron Mountain Record Centre, either in their original paperbased format or in digital form.
Iron Mountain InSight: There’s a simple, clear upgrade path from InSight Essential Edition to our complete intelligent services platform, which leverages machine learning and artificial intelligence technologies to not only ingest structured and unstructured information, but ensure everything is complete and in compliance.
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