Paving the way for generative AI proficiency in the workplace

I was recently at a dinner party where another guest asked me to explain what I do for work. When I mentioned that part of my job involves thought leadership around digital trends like generative AI, the first comment was, “Wow, you must be busy this year.”

It’s a natural conclusion to come to: even for those of us who don’t work with emerging technologies day to day, the speed at which headlines come out means it’s been almost impossible to avoid conversations and debates about the rise of generative AI. Applications like ChatGPT have become household names in the same way “to Google” has become a household verb. Adobe Photoshop now includes a “generative fill” option to let AI take a pass at edits.

According to research sponsored by Iron Mountain, 93% of organisations are already using generative AI in one way or another. In under a year, generative AI has secured a spot as a defining element in the technological zeitgeist. To borrow the cliche being used in newscasts around the world, Pandora’s box is open, and we’re well past the point of trying to close it.