Nearly 20% of boxed records are stored with little or no descriptive information. That’s a costly, risky situation.

Bertelsmann Global Business Services (GBS) is a service unit within the Corporate division of Bertelsmann.

This multinational healthcare organisation had very specific RIM workflows and processes. To prevent broken workflows and inconsistent metadata capture, it needed reliable, trained, and expert resources which existing contractors were unable to provide.

This whitepaper will help you define what your vital records are, understand the risks associated with inadequate preservation and evaluate storage options.