Workflow Automation: MANAGE & AUTOMATE BUSINESS PROCESSES

Increase efficiency by leveraging business process and workflow automation software
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Workflow Automation: MANAGE & AUTOMATE BUSINESS PROCESSES

Increase efficiency by leveraging business process and workflow automation software
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WHY STREAMLINE & AUTOMATE YOUR WORKFLOW WITH BUSINESS PROCESS MANAGEMENT

Many organisations still rely on manual systems and processes to manage their organisational workflows. These manual, document-centric processes with a mix of physical and digital formats can cause bottlenecks and delays and make accessing information difficult, especially for hybrid workforces. Workflow automation softwares eliminates the administrative tedium, providing time for higher-value work, faster processing and increased accuracy.

Iron Mountain Malaysia offers a suite of software as a service (SaaS) solutions designed to automate common business processes in your organisation to drive efficiency and address industry-specific challenges. Our solutions combine business process management (BPM) and operational workflow expertise with intelligent document processing (IDP) tools that use technology and techniques such as optical character recognition (OCR), artificial intelligence (AI), machine learning (ML) and robust exception processing.

Whether you are looking for a faster and more accurate monthly close, or want more time to be able to put the “human” back in Human Resources, we have a solution that will support your organisation’s critical business goals.

BUSINESS PROCESS AUTOMATION WITH IRON MOUNTAIN ENABLES YOU TO:

  • Boost productivity and efficiency through automated workflows, reducing burden on internal IT teams
  • Provide access to and receipt of information in a secure cloud-based repository anytime, anywhere to authorised users through role-based permissions you own and manage
  • Cut operating costs and streamline operations by connecting data across business siloes through integrations with common business systems
  • Reduce manual data entries and provide a better employee experience
  • Help meet legal retention obligations by applying records retention rules to your documents through an available integration with Iron Mountain Policy Centre solution
  • Consolidate vendors by utilising an end-to-end solution

HOW IRON MOUNTAIN WORKFLOW AUTOMATION WORKS

  • For physical documents, Iron Mountain experts scan and automatically capture keywords for your documents so the digitised copies can be auto-routed to the intended recipient. You have the option to request additional keywords relevant to your organisation to be captured.
  • You control who the final recipient is through exception processing.
  • Your electronic information will be encrypted at rest and during transmission across a secure network.
  • You can search and access digitised documents in our secure information management and content services platform, Iron Mountain Insight®. Role-based permissions that you own and manage ensure only authorised users can view and share information.
  • Iron Mountain can help you with disposing of your physical documents by storing, securely shredding, or returning it to you.
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FEATURES & BENEFITS OF IRON MOUNTAIN WORKFLOW AUTOMATION

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Unite Physical and Digital

Leverage our scanning experts, processes and infrastructure to convert your physical documents to digital through our extensive network of imaging centres with an auditable chain of custody. Our 75+ global supercentres allow us to quickly scale and meet your specific location requirements.

For documents that are already digital, you can easily ingest them into the platform so your information is centralised.

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Securely Access and Store Your Information

Your digital documents are stored in Iron Mountain InSight®, an information management and content services platform. Your electronic information will be encrypted at rest, and during transmission across a secure network with access restricted by encryption keys that you own & manage. Role-based permissions enable authorised users to access the information that they need 24/7.

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Automate Workflows for Improved Collaboration

Employee collaboration is easier with automated workflows built out based on key data. Exception processing allows you to control who can view and share stored digital documents.

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Unlock Business Insights

Simplify decision making with dashboards that provide a visual display of data and metrics for you to interpret key information like routing accuracy and average time to delivery. Reporting and alerts allow you to identify users that are out of compliance and send reminders.

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Connect Data Across Platforms

Integration with existing business systems such as email, Salesforce and Microsoft Office suite allows you to connect data across platforms and business silos, feed into downstream processes and drive efficiency in your organisation. You can even apply document retention rules to your documents through an available integration with Iron Mountain Policy Centre solution.

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Manage Entire Information Lifecycle

We can help you dispose of physical documents. Options include returning mail to you, storing mail in an Iron Mountain Records Centre, or securely shredding mail.

IRON MOUNTAIN WORKFLOW AUTOMATION SOFTWARE USE CASES

Human Resources Automation

Much of your time is wasted on tactical and administrative tasks. The manual processes of human resource management prevent you from being able to focus on the critically strategic responsibilities. Focus on a ready-now workforce, not processing employment documents.

Reduce the manual tedium of administrative processes with Workflow Automation for Human Resources. This automation solution allows you to:

  • Streamline your HR processes and improve your employee service level while freeing up time to spend on workforce management
  • Store your employee records in a centralised location and share them with authorised users anywhere, at any time
  • Use dashboards that provide real-time visibility to monitor your processes and gain powerful insights
  • Produce and share quantitative metrics about your HR processes
  • Show compliance and confidently dispose of documents at the end of their retention period

Accounts Payable Automation

Accounts payable automation will expand your controls, visibility and tracking, streamline accounts payable processes and improve the monthly financial close.

With Workflow Automation for Accounts Payable you can track and annotate invoices and purchase orders using the dashboard. This accounts payable solution will eliminate paper and the onus of low-value work on your staff.

Automating your Accounts Payable processes can also:

  • Avoid routine touches, use your time to handle exceptions
  • Shorten your processing cycle
  • Reduce errors
  • Receive automatic updates of relevant legal retention guidelines from reputable law firms
  • Run reports to review documents eligible for disposition
  • Automatically dispose documents when they expire in accordance with legal retention requirements

Accounts Receivable Automation

Automate the paper-heavy invoice process with accounts automation receivable. Move your business forward with Workflow Automation for Accounts Receivable.

Automate your processes for a swift and accurate monthly close. The Workflow Automation Dashboard provides you with improved controls and visibility. All information needed for fast and accurate processing and collecting payments can be accessed, by authorised users, from this single source.

Implement Workflow Automation in your AR department, not only will you reduce your IT burden and avoid capital investment, you will also:

  • Improve your financial close
  • Work faster with on demand access to your critical business documents
  • Link all critical supporting documentation that is directly related to billing transactions and collections
  • Have access to a central repository of collections information track the collections process in one centralised location
  • Receive automatic updates of relevant legal retention guidelines from reputable law firms
  • Run reports to review documents eligible for disposition
  • Automatically dispose documents when they expire in accordance with legal retention requirements

Contracts Management Automation

Track and control the entire contract lifecycle using the Workflow Automation for Contracts Management. With this automation solution you will be able to:

  • Centralise your contracts and control who can access
  • Track what was changed, by whom and when
  • Send automatic reminders to renew expiring contracts
  • Receive automatic updates of relevant legal retention guidelines from reputable law firms
  • Run reports to review documents eligible for disposition
  • Automatically dispose documents when they expire in accordance with legal retention requirements
  • Automating Contracts Management speeds turnaround. It creates a more streamlined, collaborative process that ensures that business owners who initiate new contracts, or work on developing contracts, use current information and copy.

FREQUENTLY ASKED QUESTIONS ABOUT IRON MOUNTAIN WORKFLOW AUTOMATION

Iron Mountain can automate a variety of business process management across different industries, including but not limited to: Vertical specific processes across Banking, Financial Services, Insurance (BFSI), Healthcare, Public Sector and a host of other verticals. We also support horizontal use cases such as Finance Account Payable / Receivable, HR Hire-to-Retire, Contract Management etc.

Iron Mountain can support SOAP & REST APIs with your existing systems. We have extensive integration experience and pre-built connectors. Talk to an Iron Mountain expert to learn more.

It is not necessary for you to have technical expertise to implement workflow automation. Workflow automation specialists at Iron Mountain will help you design, implement, and manage the automated business processes for you. Our workflow are also no-code and can be easily modified by your teams.

The time required to automate business processes depends on the complexity of your process and the scope of your project. Talk to an Iron Mountain expert for personalised advice on the duration it takes to automate your workflow and business processes.

Yes, while we have pre-built workflows, we spend time with each customers as we recognize that no two companies have the exact same process. We are happy to study your existing process and re-engineer an automated process that works for your organisation.


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Contact Iron Mountain

Our Customer Support section can help provide you with the quickest answers to your questions, or feel free to contact us at your convenience

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Contact Iron Mountain

Our Customer Support section can help provide you with the quickest answers to your questions, or feel free to contact us at your convenience