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InSight DXP

InSight content management

Enable a unified view of your digital and physical documents and automate manual processes

Make your information accessible and useful

Digital and physical documents stored in data silos create challenges in locating critical business information, especially for remote and hybrid workforces. Manual processes exacerbate these challenges, leading to inefficiencies and blind spots that hinder the ability to meet business and customer demands. Additionally, the lack of visibility into legacy records makes it difficult to prepare data for AI and machine learning initiatives. Organisations need a way to organise and optimise their information while remaining compliant.

InSight Content Management provides a unified view of your digital and physical documents and automates workflows so you can drive great customer and user experiences.

Content Management

Iron Mountain InSight Content Management platform capabilities

Key features

InSight Content Management is part of Iron Mountain InSight Digital Experience Platform (DXP), our scalable end-to-end software-as-a-service (SaaS) platform. The modular platform allows you to incorporate Intelligent Document Processing and Information Governance capabilities to transform your information experience.

Break down information silos by accessing and managing your digital and physical information in a secure, unified platform. Integrations with common business systems such as enterprise resource planning (ERP), customer relationship management (CRM), and content management systems (CMS), enable you to quickly access all your content in a unified view. Role-based access control restricts data access to authorised users only.

Generative and agentic AI enables rapid document understanding and intelligent decision-making from unstructured data. Specialised AI agents quickly deliver relevant results—including generated documents and visuals—from natural language queries across all data, with easy sharing of insights and information directly with stakeholders. Automated workflows increase efficiency and productivity.

Drive your digital transformation forward

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Support paperless initiatives

Through a combination of Iron Mountain’s document scanning expertise, infrastructure, and a modern, secure cloud storage repository, we can help you transition physical information to digital.
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Unite your digital and physical information

Manage information consistently across channels via a single web-based application. Connect information across multiple sources through integrations with your key business processes and systems. View and edit metadata for digital content. Optical character recognition (OCR) is available to make your information easily searchable.
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Boost productivity

Streamline business processes, improve productivity, with low-code and templated case management workflow and automation. Customisable dashboards provide the right information to users based on their role.
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Unlock insights into your information

Users can quickly understand documents by querying and leveraging pre-built AI prompts to summarise the documents’ content in seconds.
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Streamline compliance

Systematically apply retention and data privacy policies so you can manage and enforce obligations for relevant content.
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Customer success stories

Bertelsmann Global Business Services adopts AI innovation to automate invoice processing

Bertelsmann Global Business Services adopts AI innovation to automate invoice processing

Bertelsmann Global Business Services (GBS) is a service unit within the Corporate division of Bertelsmann. It provides comprehensive services for core finance and business processes to approximately 400 customers in 30 countries from all divisions and solution groups.
Going paperless: a financial institution lowers cost, improves performance

Going paperless: a financial institution lowers cost, improves performance

By moving away from paper-based processes to embrace digital, KKB in Turkey reduces costs and boosts efficiency while maintaining traceability.
Unleashing IT productivity with fast, secure digital processes

Unleashing IT productivity with fast, secure digital processes

İşNet is helping companies in Turkey achieve digital transformation by freeing them from paper-based manual processes.
Gas pipeline project delivers with workflow automation

Gas pipeline project delivers with workflow automation

Learn how Azerbaijan and Turkey supply energy resources to Europe while facilitating efficient content management through Iron Mountain's ECM platform.
A paperless electric company was unheard of - until now: Generating cost savings and sustainability in the energy sector

A paperless electric company was unheard of - until now: Generating cost savings and sustainability in the energy sector

Learn how Uludağ Electricity partnered with Iron Mountain to digitise their paper-heavy processes, improving sustainability, saving money, and speeding processes.
Bilkent Cyberpark syncs processes across multiple stakeholders

Bilkent Cyberpark syncs processes across multiple stakeholders

A pioneering European technology venue embraces automation and moves to paperless for faster data access and greener workflows.
An aerospace manufacturer is flying high on paperless workflows

An aerospace manufacturer is flying high on paperless workflows

Aerospace manufacturer Alp Aviation partnered with Iron Mountain to digitise and automate workflows throughout their business.
Arab International Bank makes a digital transformation

Arab International Bank makes a digital transformation

A major bank in Egypt upgrades its customer information management and automates its processes for greater efficiency and accuracy
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European airline streamlines operations with digital document management

Human resources team digitises employee files, automates processes, and provides single-pane-of-glass access to key information
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Paperless automation accelerates care for pediatric cancer

Hospital 57357 modernises, automates, and digitises to go paperless and bolster communication, research, and patient survival rates.
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National Bank of Bahrain enriches customer experiences

How a digital transformation to electronic records and document management supports customer service, growth opportunities, and compliance.
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Electricity retailer powers up operations by automating customer onboarding

UEDAS electricity distribution company leveraged Iron Mountain Insight Content Management solution to digitise and automate their new customer onboarding process.
Streamlining data complexity to achieve audit and AI readiness

Streamlining data complexity to achieve audit and AI readiness

Kyndryl gets data audit-ready worldwide, increases efficiencies 70X, transforms data management, and concurrently creates AI-ready data.

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