At Iron Mountain, we understand the unique challenges, regulations, and requirements of the public sector, including government at the federal, state, and local levels, as well as within the field of education.

Public Sector

Partner with Iron Mountain to leverage existing government contracts. Iron Mountain Canada holds a number of contracting vehicles covering the entire Canadian geography making us the only National Vendor for the services of Records Management, Secure Shredding and Data Management along with Digital Solutions such as Imaging / Digitization.

With a drive towards Open Government in Canada, departments, ministries and the broader public sector are challenged to keep up with policies related to information management and governance. One key challenge is driven from the tremendous growth of records remaining born both physical and digital, which result in departments needing greater ability to manage and enforce policies and procedures. Optimize your information management throughout its lifecycle while addressing the challenge of growing amounts of records with Iron Mountain’s comprehensive portfolio of solutions.

  • Confidently and consistently enforce policies and procedures with Iron Mountain’s Records & Information Management solution while retaining full control and access to records when needed.
  • Better leverage your technology investments to ensure you meet your compliance objectives and other business obligations with our Digital Imaging Services.
  • Intelligently image and document to meet your department’s access and budget requirements while freeing up valuable resources
  • Leverage our Secure Shredding solution to ensure you are securely destroying paper records past retention, and effectively managing growing volumes and variety of data
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Federal and provincial contracts

Province of ontario vendor of record:

  • VOR – Tender 7279 - Vendor of record in ontario for secure shred services
  • VOR - OSS-00357420 - Records storage and related services

We also have easy procurement options for other provinces and public sector organizations from coast to coast. For further information about our capabilities supporting the Public Sector across Canada, contact us for more information

Use cases

Preparing government files for public access


A treasury in the UK had the review cycle for government files shortened from 30 to 20 years, and needed to complete the transition to the 20-year rule by 2024. This meant the treasury had to double the rate at which it reviewed its files while adhering to the exacting demands of the treasury and other key regulators.


Iron Mountain demonstrated deep understanding of the requirements and activities involved in the program with its Records & Information Management solution. Iron Mountain provided adept management of the three-way collaboration with the treasury and other key regulators from which progress could be easily tracked in the comprehensive custom reports generated on-demand.

Value prop:
  • Improved reporting and progress tracking
  • Consistent delivery against targets
  • Compliance with stringent key constituent standards for permanent record preservation

A department in the UK generated lots of documentation and was required to identify records for permanent preservation. The timeframe for releasing records to the public had also been reduced from 30 to 20 years, placing extra demands on the department. With the public records due to be released to the public, the department went in search of greater efficiencies.


Iron Mountain collaborated with the customer to design and provide a customized solution for management of their records. By placing all its records management business with Iron Mountain, the department standardized processes, reduced storage costs, and made the box or file retrieval available with next day delivery as standard with Iron Mountain’s offsite storage solution.

Value prop:
  • Better storage utilization and efficiency
  • 99 per cent record retrieval and delivery success
  • 10 per cent saving expected on storage costs

A large Federal Government found it difficult to manage and track information as government information was growing. A “space vacuum” was created, which occurs when space is sucked up by unnecessary tasks and physical items like files, boxes, and old IT equipment. Another major challenge for the customer was to get the most value out of the space they had.


Iron Mountain offered an end to end process with its Clean Start solution that analyzed records, reviewed key government workflows to see if converting to more digital processes would be beneficial, and coordinated Secure Paper Destruction and Secure IT Asset Disposition to free valuable space.

Value prop:
  • A Clean Start consultation highlighted what could be done to maximize space and improve processes. A best practice plan with various improvements that would help address real estate, records, and information savings goals was created.
  • Moving physical records, back-up tapes, disks and other electronic media to a compliant off-site storage facility was a low-hanging opportunity for regaining real estate, and helping to ‘Reduce the Footprint’ targets.
  • Destroying outdated records / files or electronic media that was past retention helped to reduce the amount of on-site information and compliance risk.
  • Physical records were reduced by converting a subset of critical information to digital formats.

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