Special transportation requests & charges

Should you have a transportation need not covered by our standard transportation options, please contact our Customer Care team to learn about available transportation options and costs.

mountain ranges

Transportation service charges (records storage)

Transportation services are shown on your invoice as a Trip Charge and as a Handling Charge.

The Trip Charge represents the base cost of making the Transportation Visit itself. Each Trip Charge shown on your invoice will note the service level requested. For example, “Trip Charge-Rush”.

Trip Charges may include additional fees based on your distance from an Iron Mountain facility, or by your presence in certain metropolitan areas. While a Trip Charge may include either a distance zone or metropolitan zone charge, no service location will have both applied for the same Transportation Visit.

Zone bands are based on distance from an Iron Mountain facility and are outlined in the following table:


Canada
Zone Distance per kilometers
Zone 1 0 - 32 Kilometers
Zone 2 33 - 64 Kilometers
Zone 3 65 - 97 Kilometers
Zone 4 98 - 129 Kilometers
Zone 5 130 + Kilometers
Zone 6 Out of service
Metro Postal lookup tool coming soon...

Distance and metro-zone transportation charges (secure shredding)

Transportation services are shown on your invoice as a Trip Charge and as a Handling Charge.

The Trip Charge represents the base cost of making the Transportation Visit itself. Each Trip Charge shown on your invoice will note the service level requested. For example, “Trip Charge-Rush”.

Trip Charges may include additional fees based on your distance from an Iron Mountain facility, or by your presence in certain metropolitan areas. While a Trip Charge may include either a distance zone or metropolitan zone charge, no service location will have both applied for the same Transportation Visit.

Zone bands are based on distance from an Iron Mountain facility and are outlined in the following table:


Canada
Zone Distance per kilometers
Zone 1 0 - 32 Kilometers
Zone 2 33 - 64 Kilometers
Zone 3 65 - 97 Kilometers
Zone 4 98 - 129 Kilometers
Zone 5 130 + Kilometers
Zone 6 Out of service
Metro Postal lookup tool coming soon...