How to library
Click here to access the How To Library to watch quick videos and tips on how to use the new version of Iron Mountain Connect Records Management.
Iron Mountain connect records management upgrade
A message from Iron Mountain product management
Family is important to me. Growing up, my family enjoyed spending time together, especially around the dinner table. I learned to cook because I love to bring people together over a great meal. To me, managing a product is very similar to cooking – you have to enjoy spending time with the people who use your product and do everything you can every day to create an experience that makes a difference to them.Iron Mountain customers are like family to me, just like my colleagues. I want to make sure everything our applications offer is the best – from the design, to how users find and use their information, to the training tools – every ingredient counts. I love working with customers to understand their business problems and sharing those insights with my colleagues so we can build the best application for our customers. We’re proud of Iron Mountain Connect™ Records Management and thank our customers for being a part of our family.
Check out this video to learn more about the new version of Iron Mountain Connect Records Management.
About the new version
Iron Mountain has enhanced our Iron Mountain Connect Records Management online application based on customer feedback. Throughout the year, customers will upgrade to the new version, which includes:
- A new look and feel that is workflow driven and removes extra mouse clicks where possible
- Enhanced search capabilities that include advanced searching and multi-box searching
- Optimized workflows (step-by-step click-throughs) for ordering records pickups and retrievals and ordering supplies
- Web browser support for Microsoft Internet Explorer 9 (IE9), IE11 and Google Chrome 48
Iron Mountain is committed to making the upgrade process as simple as possible for our customers. You will be notified via pop-up messages on Iron Mountain Connect Records Management at least 30 days before your company is scheduled to upgrade. Tutorials and learning materials are available on Iron Mountain Connect to prepare you for new version of Iron Mountain Connect Records Management. Account managers are also available to assist you. We thank you in advance for your time and partnership as we continue to improve our customers’ experience with Iron Mountain.
Documents
User manual
Click here to access the Iron Mountain Connect Records Management User Guide for detailed user procedures and information.