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Digital services

Document Scanning & Digital Storage Services

Digitally transform your business and centralise your information

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Secure, collaborative access to your information

When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. When you do find the information you need, if it’s in paper format, you still can’t easily access or quickly share with others, especially your remote workforce.

Through a combination of Iron Mountain’s document scanning expertise, infrastructure, and a modern, secure cloud storage repository, we help you find what you need when you need it most. We can help you prioritise and achieve your goals through a series of Backfile Conversion and Day Forward Scanning programmes. You can even have your inbound physical mail redirected to our secure facilities, and our team of experts will receive, open and scan your mail.

Your scanning will be done by the provider that you already trust with your paper documents and can help you manage the entire information lifecycle for both physical and digital information. You’ll be able to centrally access your information, free up valuable workspace and make handling of your information & its usage much easier.

Digitisation considerations

If you want leadership to invest in digitisation, you have to provide measurable proof of the value of your efforts. Scroll over each box & learn what to ask to calculate your organisation’s return on (digital) investment.

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Monetary impact

How long did it take for digitisation to impact your bottom line?



Monetary impact

What did you save on paper and printing?

What about in storage space and equipment?

Any savings in related resources like personnel, business insurance or utilities?
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Employee workflow

How many employee hours are you saving due to improved workflows?



Employee workflow

How much faster can you find information?

Has collaboration across offices improved?

How much more productive or efficient are business processes?
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How much time and labor are you saving by making compliance easier?


How much more accurately can you provide information for audits?

How much faster can you find information to satisfy or avoid audits?

Has there been a reduction in fines?
group of people

How is digitisation affecting customer satisfaction and retention?

How is digitisation affecting customer satisfaction and retention?

How is digitisation affecting customer satisfaction and retention?

How much faster are you responding to customer requests?

Are you seeing a reduction in errors or wasted time in serving customers?

Is it easier to meet and exceed expectations?
  • 84%
    Of organisations achieve payback in under 18 months
  • 40%
    Employees can spend nearly half of their day looking for paper files
  • £1M+
    Non-compliance fines can reach millions of pounds
  • 56%
    Of organisations still rely on paper-based contracts and orders

How document scanning & digital storage works

You can count on Iron Mountain scanning experts who have the experience, processes and infrastructure to scan, index and ensure quality control to meet your requirements. See below for a closer look at how you can get better visibility into your information:

How document scanning and digital storage works

Digitisation Servicesmountain ranges

On-call digitisation.

We scan what you need when you need it.

Our Image on Demand is a flexible document scanning service that adapts to your business needs. Keep your documents organised and safe with Iron Mountain.

Use Iron Mountain Connect™, our web-based customer hub, to select the document you would like to have imaged from among the physical records and documents that you have stored with us.

Our team then carefully retrieves, prepares, and scans the document. After scanning, we return the document to its original storage location. We provide you with secure, easy access to the digital document. This pay-as-you go service minimises costs by allowing you to image only the paper files that you need.

Protocols for ensuring the highest level of data transmission security

Digital files provided are implemented using Secure Socket Layer (SSL), a protocol for transmitting documents via the Internet using encryption technology. This ensures an extremely high level of data transmission security through 1024-bit encryption technology. As information is transferred between the server and the Web clients, all data is encrypted. The solution uses server-side certificates to encrypt the data using SSL for the Web application.

Any Internet traffic that lands on the clear text site using Hypertext Transfer Protocol (HTTP) will be redirected to the secure port for Hypertext Transfer Protocol Secure (HTTPS). When using Web services integration, a two-way authentication is employed using both client-and server-side certificates. All unauthorised requests are rejected. If a customer uses FTP (file transfer protocol) for ingesting assets/documents, access is provided through a secure FTP channel that assigns each customer a unique user name and password. All data is securely and separately stored.


Why Iron Mountain?

  • Keep costs low with our pay-as-you-go model
  • Get fast, digital access to your documents
  • We are able to link your physical and electronic records and information, wherever they reside.
  • You will benefit from our highly secure personnel, processes and facilities.
  • We have 20+ years of experience in scanning, indexing and classification.
  • Our breadth of services means you to deal with fewer vendors.

Secure Storage, Instant Access

Search for, retrieve and share the information you need from any location on any device

The Digital Records Centre is an electronic repository where you can securely store, find and share the digital files that Iron Mountain has created from paper or other media formats or original digital documents. Authorised users can search for, retrieve and share the information they need 24/7, from any location and on any device.

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Digitise your workplace office with The Digital Records Centre and you can:

  • Quickly, and easily store, locate search for and share documents.
  • Control access so only authorised users can see and access your information.
  • Save time and cut costs by eliminating manual paper processes.

It's time to go digital

Move to a more paper-free way of working

Stop perpetuating paper in your workplace. Start your digital transformation – scan, index and convert your paper documents when they are produced or received in the normal course of business. Processing paper document slows down your business and inherently increases privacy, security and compliance risks. Our experts will help you cut paper off at the pass.

We will work with you to identify the points at which paper enters your department or organisation and establish a program that prevents paper documents from entering your workplace. The paper documents reroute to an Iron Mountain facility to be scanned and indexed – giving your staff immediate digital access to the imaged documents.

Whether your goal is big – stopping the flow of inbound paper mail to your entire organisation, or small – removing paper from a single workflow or department, we can help you realise your goal.

Learn more about how our Digital Mailroom solution helps customers say goodbye to paper mail.

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Day forward scanning can help you:

  • remove paper from your workplace
  • implement business process automation
  • increase the efficiency of your content management systems

It's time to go digital

Unlock the value of information in your stored paper records and documents

Our experts will help you establish a fast, efficient process for the strategic conversion or your paper records and documents to a digital format. This increases access and reduces storage costs.

Converting all of your legacy paper records to digital files doesn’t make financial sense and can be a daunting task. Instead of doing all your scanning at once, we can help you prioritise and achieve your goals by segmenting it into a series of backfile conversion projects or by establishing Day Forward Scanning and Image on Demand programs.

document conversion

Backfile Conversion can help you:

  • Extract valuable data and insights from your legacy records and documents to make better business decisions
  • Have electronic access to your vital records without subjecting the original to wear and tear or loss
  • Centralise your information in an electronic repository of your own or our Digital Record Centre, where it can be easily and securely shared.

Unlock your paper-burdened workflows

Work more digitally and increase efficiency with document digitisation

Iron Mountain is a secure option to accelerate your transition to a more digital workplace by utilising an integrated document imaging and indexing service.

Our team will work with you to create a document imaging solution designed to achieve your short-and long-term objectives. Based on your needs and expectations our experts will recommend ways to increase efficiency by managing your information digitally.

Digitising physical documents with our document imaging services will optimize your business applications and better leverage your technology investments. Fast, secure access positions you to meet compliance objectives and other business obligations.

Secure, digital access to your physical documents stored in Iron Mountain Records Centres

Iron Mountain Digital Retrieval Service is a subscription service for customers looking to digitise high volumes of their physical records currently stored in Iron Mountain Records Management Centres.

Fast, easy digital retrieval of your off-site records

In light of a growing mobile workforce and increasing regulatory pressure, companies like yours need to address complex information requirements. You have physical files that are stored offsite in an Iron Mountain Records Centre that you need to access to maintain business continuity. You need a way for your team to access the information in your files and boxes while they work remotely and are unable to receive physical deliveries.

Through a combination of Iron Mountain’s document scanning expertise and infrastructure, our Digital Retrieval Service enables your organisation to have rapid access to the information they need in a digital form. You’ll be able to access your newly digitised documents and enable remote access to your employees.

How digital retrieval service works

Iron Mountain Digital Retrieval Service is a subscription service for customers looking to digitise high volumes of their physical records currently stored in Iron Mountain Records Management Centres. Once your documents are digitised, they can be accessed through sFTP.

You can count on Iron Mountain scanning experts who have the experience, processes and infrastructure to scan, index and ensure quality control to meet your requirements. See below for a closer look at how the service works.

Read the solution brief


Iron Mountain InSight® Enterprise Edition

For advanced machine learning and analytics capabilities, ask your Iron Mountain representative about Iron Mountain InSight® Enterprise Edition.

Learn more

Workplace evolution

Eliminate paper at your “front door” with Iron Mountain’s Digital Mailroom service

Learn more about this innovative digital solution

Iron Mountain scans, indexes, and ensures quality control to meet your document conversion requirements. Once your mail is digitised, you can securely store, search, and access it in our information management and Content Services Platform, Iron Mountain InSight®.

During the digitisation process, metadata is extracted, making it easy and efficient to search and find critical information. We will work with you to streamline your mail distribution to individual or group digital mailboxes. User roles combined with metadata access rules ensure the mail is being viewed by the correct people. Your team will have web and mobile access to your digitised mail, ensuring timely access for remote workers. Collaboration is easy with versioning and commentary options. Need to see who or what actions were taken on a document? Audit tracking functionality helps ensure compliance to processes you have in place.

With our Digital Mailroom solution, you’ll be able to:
  • Easily and quickly search your mail from one central, secure location
  • Improve collaboration with approval workflow capabilities
  • Enable remote access to employees
  • Manage predictable costs through our subscription service

Get the Digital Mailroom solution brief

Learn more about the Digital Mailroom

Learn more about Workplace Evolution

Digital Transformation

Information Management and Content Services Solution


These transformation solutions secure and unlock value from your data

As an industry leader in digitisation, storage, and automation, we’ll help you bridge the gap between physical and digital information:

  • Automate your document-centric processes
  • Put your data to work so you can make informed business decisions
  • Digitise physical documents
  • Centralise already digitised content and rich media

Learn more about the Information Management and Content Services Solution

Learn more about the Digital Transformation

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Features and benefits

Why use document scanning and digital storage services?

With Document Scanning & Digital Storage services you’ll be able to:

  • Free up space: Leverage Iron Mountain scanning experts, processes and infrastructure to convert physical documents taking up valuable space to digital, and free up some real estate.
  • Securely protect your information: Your electronic information will be encrypted at rest, and during transmission across a secure network with access restricted by encryption keys. Role-based permissions enable authorised users to access only the information that they need.
  • Centralise access*: You can ingest documents from other locations, such as other cloud repositories, enterprise content management systems (ECMs), and file shares to centralise access*, storing scanned and digitally born documents for enhanced visibility, connection, and access.
  • Quickly search*: Using optical character recognition (OCR) technology, the contents of your documents will be completely searchable by text or index, available for many file types in more than 50 different languages.

*available through storage in Iron Mountain InSight®

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