Iron Mountain Connect Records Management Upgrade

A message from Iron Mountain Product Management

I’m delighted to announce that we are introducing a new version of Iron Mountain Connect Records Management. The new changes include a new user interface and easier navigation; improved workflows to ensure that key tasks are easy-to-use and intuitive; and enhancing your control over supply lists, improved search capabilities and order tracking functionality.


We really hope you enjoy your online experience and we welcome your feedback.

Graeme MackieCustomer Services Director
Check out this video to learn more about the new version of Iron Mountain Connect Records Management.

About the new version

Iron Mountain has enhanced our Iron Mountain Connect Records Management online application based on customer feedback. Throughout the year, customers will upgrade to the new version, which includes:

  • A new look and feel that is workflow driven and removes extra mouse clicks where possible
  • Enhanced search capabilities that include advanced searching and multi-box searching
  • Optimised workflows (step-by-step click-throughs) for ordering records pickups and retrievals and ordering supplies
  • Web browser support for Microsoft Internet Explorer 9 (IE9), IE11 and Google Chrome 48

Iron Mountain is committed to making the upgrade process as simple as possible for our customers. You will be notified via pop-up messages on Iron Mountain Connect Records Management at least 30 days before your company is scheduled to upgrade. Tutorials and learning materials are available on Iron Mountain Connect to prepare you for new version of Iron Mountain Connect Records Management. We thank you in advance for your time and partnership as we continue to improve our customers’ experience with Iron Mountain.

Documents

How to library

How to library

Click here to access the How To Library to watch quick videos and tips on how to use the new version of Iron Mountain Connect Records Management.
How To's
User manual

User manual

Click here to access the Iron Mountain Connect Records Management User Guide for detailed user procedures and information.
User Manual

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