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In financial services, the ability to leverage information and business data efficiently and strategically is paramount. We are proud to be a trusted partner to financial services organisations worldwide, delivering comprehensive information management that makes data accessible, compliance achievable and security a priority.
With decades of experience partnering with financial institutions of diverse scope and size, we understand the challenges you may be facing. Whether you seek a digital solution for legacy records management, or require secure offsite access to stored data and images, we help maximise the power of your data.Unlocking the value in information is essential for your success. But competition, increased regulation, explosive information growth and customer service expectations put more and more pressure on your information management programme. Our financial services solution will help you manage:
Customers today have ready access to the tools they need to compare financial institutions. They can just as easily switch their bank, insurance company, or mortgage lender. Without an exceptional customer experience, they won’t stay invested in a financial institution for long.
Our services are structured to support both your financial institution and the entire lifecycle of a customer’s journey. From that first consultation to years down the road, we partner with you to provide increased personalisation, digitalisation, and rapid response to data requests.
Controlling costs is an inevitable, ever-present necessity for the financial services industry, and those costs can add up quickly. But why should you have to choose between providing outstanding customer service and your bottom line?
Our technologies provide a way for you to cut costs without cutting services. Standardisation and digitisation can maximise process productivity, and advancements in artificial intelligence (AI) allow fast—and accurate—intelligent document processing. And that’s not to mention the savings in office real estate when you utilise our secure offsite storage solutions.
In one of the most highly regulated industries, financial services organisations face strict compliance and regulatory standards. This requires a well-structured records and information management program, which in turn takes more time, budget, and resources.
These regulations are in place to not only reduce the risk of security and privacy breaches, but also meet specific legal requirements and improve business continuity in the case of business disruption. Iron Mountain has more than 70 years of experience in the areas of compliance, governance, and regulation; we’ll give you the tools to protect and extend the potential of your information.
Companies strive to have a positive impact within their organisations, within their communities, and beyond. A focus on ESG initiatives is essential for business growth and resilience.
With Iron Mountain’s commitment to sustainability and other ESG initiatives, we’ll help you achieve goals that will lead to a positive perception within and about your organisation.
Of top financial services institutions choose us
Learn how a major insurance company took advantage of Smart Sort to quickly identify the policy files required to fulfill the terms of the divestiture.
Different problems require different solutions, and that goes as much for fixing your car as it does for cleaning up your legacy records. To clean up your entire records inventory, you need a variety of approaches to address various challenges. Thanks to advances in technology, and innovative thinking, the time has come to finally put order to your paper records inventories.
Strategic cloud data management and secure data storage with a trusted partner
Reduce risk, improve productivity, and enhance sustainability as you elevate your workplace
Digitise, store, automate, and unlock the power of your data through the power of automation
Transform your business and centralise your information with digital scanning and storage
Preserve your important records with highly secure and compliant offsite storage
Everybody jumped on the digital bandwagon 10 years ago, and nobody thought about purging.
Our goal was to find a single vendor that offered an unbroken chain of custody and was able to destroy paper records in a secure, ecologically friendly manner
Sustainability is very important to us, and the Green Report is a phenomenal help. It’s clean, concise, and something we’ll continue to use well into the future.
In selecting a service supplier, one of the most important aspects was quality of service. Iron Mountain performs very well and delivers against the required service level to our satisfaction
We’ve got your back with answers to some of our frequently asked financial services questions.
Iron Mountain works with more than 95% of Fortune 1000 companies, including many that are financial organisations. Although digital transformation may look different for each organisation (i.e. small to midsize bank, commercial bank, credit union, mortgagor, lender, asset management firm, insurance company, etc.), most struggle to marry old with the new—combining legacy customer data stored on tapes or paper with new transactional data. Our goal is to help you overcome business challenges and improve productivity and efficiency through workflow automation, governance, and digitisation of information. Some common themes may be:
Yes. In fact natural disasters, mergers and acquisitions, reduction of physical footprint (branch closures, operational centers downsizing, office relocations, and consolidations), increased remote workers, and staffing impacts may increase the need to reassess your existing business model. Our team can help determine the overall outcome of these impacts and create a plan to help you:
At Iron Mountain, we partner with our customers in a manner that is environmentally responsible and focus on reducing our use of fossil fuels through more sustainable practices. Our team of experts can assist your organisation with claiming renewable energy credits (RECs) for use towards your net-zero goals. We also offer solutions that can help your financial company:
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