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Medical device manufacturer evolves record protection processes under a tight deadline
In 2018, the parent corporation identified global best practices for managing physical vital records. The effort was part of a larger vision to digitize data, apply artificial intelligence/machine learning (AI/ML) analysis, and improve their overall security profile. Each subsidiary was given approximately 24 months to comply.
The task force assembled to address the corporate requirement felt the pressure almost immediately. Vital record designations had expanded to include many document types that had not previously received special handling. An estimated 60% of existing paper artifacts could be affected by the expansion, making the physical challenge daunting. Additionally, the disparate, departmental records and information tracking systems were mostly paper-based and could not scale without increased staff.
The corporate information governance team arranged meetings with the medical manufacturer’s task force and Iron Mountain to form a plan of attack using Digital Solutions. A comprehensive records management and storage system was designed to:
The solution rollout was completed to the satisfaction of the corporate office. Automating tasks helped resolved inconsistencies and reduced the workloads for department record coordinators. The success of the vital records process update also opened possibilities for redeploying part-time record coordinators to full time manufacturing roles, expanding management automation to other areas of the business, and advancing AI/ML data analysis projects.
Discover what’s hiding in your record storage boxes with Iron Mountain Smart Reveal
Risk management is not a new topic, especially for records and information leaders. Risk and cost reduction have been strategic and operational objectives in organizations for decades. Get the recap of our recent Education Series webinar with Economist Impact where we explore the latest research on the changing perceptions of risk.