Records and Information Management

Records And Information Management

Document Storage Service

  Offsite, secure, compliant records and document storage services  

Contact Sales

Trust the records and information management (RIM) experts

As many Australian organisations transition to digital architectures, your paper-based data, records, and information remain a critical component of your operations. Records and information are the lifeblood of any organisation. Managing and protecting these valuable assets is a must.

Iron Mountain’s RIM professionals will work with you to identify records and files for relocation to our secure off-site records storage facilities, where they’ll be tagged and classified using your own terminology, tracked with RFID labels, and made available on our intuitive Iron Mountain Records Management web portal, so you can quickly locate and retrieve your information as needed.

Records management and document storage

Here's how it works:

infographic of process for records storage management

How offsite document storage works

Storing your items doesn't have to be a complicated process.

When you choose to store your documents with Iron Mountain, our end-to-end confidential records storage solutions mean you’ll have one trusted partner for all your archive needs. Iron Mountain can handle everything from transportation, to document archiving and indexing.

Here's an example of what a typical document storage process looks like:

  • You pack your archive boxes OR we can pack them for you.
  • Your cartons are picked up and stored in a secure Iron Mountain storage facility.
  • Schedule a fast retrieval of your cartons online.
  • Your selected cartons are delivered back to you.

Clear up your workspace

One of the biggest challenges to storing your documents on site is spatial inconvenience. If you have a large amount of physical papers with important information on them, your business usually has to dedicate a large amount of space in your building just for storage space. That room could be better used for other functions.

The physicality of your documents also comes with potential hazards. Flooding, fires, and other sudden calamities can quickly wipe out physical information that has been improperly stored. 

Your important documents will stay safe with offsite storage.

Iron Mountain offers you the flexibility of choosing what kind of storage service you would like. Our tailored solutions can work with your business and include short or long-term storage of all file types.

Physical document storage systems   

The two most popular ways of storing information are either physical or via a cloud storage system. Ideally, these physical and online document storage systems work best in tandem with one another.

Specialised storage 

Not all records management companies can meet specialised storage needs, such as preserving larger volumes of records or materials that require special environmental controls. Iron Mountain can design and create a customised vault to meet your specifications.

Features include:

  • Climate-controlled storage for materials that require definitive environmental and relative humidity specifications.
  • Separate vault storage for film, magnetic and mixed media to prevent cross contamination.

Iron Mountain offers a comprehensive records management solution (RMS) that safeguards your physical and digital data while offering you the best of both worlds. By selecting a trusted third party provider to handle your mission-critical records and information, you’ll remove the burdens associated with sourcing the right data from staff. You’ll also enjoy the accessibility and security a cloud-based and physically-archived solution provides.

Contact us

Document retrieval

Document retrieval can be a simple process. Whenever you need to have your document in-hand, order online through Iron Mountain Records Management web portal. We can schedule a delivery from our offsite document storage facility straight to your location.

What is a records management system?

A records management system (RMS) is the general process in which a company’s records are handled throughout its lifecycle.

When a document with important information gets created, it’s imperative that this data is managed in the correct way to prevent information leaks or other loss of information. A proper document management system can easily solve potential security issues that may arise from the storage of an important record.

At Iron Mountain, your valuable documents are sent to and kept safe in our secure storage facilities. Our world-class archiving system can assure you that your organisation’s data will be closely guarded and kept safe. We work closely with you to minimise costs, improve access to business information and protect important documents, records and files.

What are the benefits of using our RMS?

Whether your company stores information using paper documents, digital PDFs or other media formats, Iron Mountain can help you correctly manage your data storage.

Our services can:

facility 2

Archive important files for your business

Iron Mountain allows you to keep your files in a secure location that can be easily retrievable when you need it.
secure truck

Store information in compliance with government and industry regulations

Depending on the industry your business operates in, information must be stored in accordance to government regulations. Choosing to place your important documents with Iron Mountain not only protects your company from potential data leaks but also from additional fines that you may incur from improper storage.
laptop complete

Digitise documents for easy access

Iron Mountain offers digitisation services if you have important documents that you consistently use. By digitising the document and uploading it to our secure cloud system, you can access a virtual copy of this data even after your original document is stored away.
Contact Us
Why work with Iron Mountain?

Why Iron Mountain?

For over 70 years, Iron Mountain has been protecting your sensitive business information through the end of its life cycle.

Whether you’re shifting gears to a new project or moving to a new space, clearing out the clutter of old business documents doesn’t need to be a headache or a security vulnerability. Iron Mountain will take care of your sensitive documents by storing them in a secure facility whilst providing you with secure electronic copies.

Determine if Iron Mountain’s document storage service is right for you by talking to one of our Customer Service representatives.

Get a Free Quote

Get in touch with us

By submitting this form I agree that Iron Mountain may process my data in the manner described in Iron Mountain's Privacy Notice. If you agreed to receive marketing emails but subsequently change your mind, you may opt out at any time here.

Contact us

paper and pen

Contact us

Fill out this form and an Iron Mountain specialist will contact you within one business day.
Get a quote
laptop profile screen


Log in to your account or learn how to create one.
Get started
customer service

Support centre

Our Customer Support Centre can help provide you with the quickest answers to your questions.
Get support
ringing telephone

Call sales

Connect with one of our knowledgeable representatives to address your specific solution needs.
0800 732 255