Digital business
Intelligent Document Processing and Workflow Automation
Digitise, store, automate, and unlock the power of your data
Overview
Unlock value from your data with Iron Mountain
The data that runs your organisation is growing exponentially in a variety of formats—and quickly becoming more complex to manage and act upon. Even as organisations strive for collaboration, organisational silos are inevitable and can impede productivity and growth if not managed well.
Iron Mountain Singapore is an industry leader in helping you bridge the gap between physical and digital information and facilitating knowledge sharing between departments. We help automate your document-centric processes and put your data to work so you can make informed business decisions. Whether digitising physical documents or centralising already digitised content and rich media, we bring it all together for you.
Explore below to learn more about Iron Mountain InSight®, our information management and content services platform, supporting a suite of software as a service (SaaS) solutions designed to drive efficiencies in your organisation’s most common processes and address industry-specific challenges.
InSight content services platform
What is Iron Mountain InSight & how it works
Iron Mountain InSight is a cloud-based content services platform and centralised document management system that is essential for organisations looking to improve their content management processes.
First, data is ingested from various sources, from physical files and tapes to digital documents. The content then undergoes intelligent document processing and classification, and the metadata is organised as a collection. Equipped with a wide range of features, the information management platform allows users to easily search for and retrieve the files they need, provides actionable business insights and predictive analytics using machine learning, and easily access and apply updated records retention regulations to the necessary documents.
As an integrated data platform, Iron Mountain InSight also offers integration with existing Enterprise Content Management (ECM) systems, Enterprise Resource Planning (ERP) systems, Content Services Platforms (CSP) and on-premise and cloud-based file shares. This enables organisations to consolidate information and manage both physical and digital documents from a single, comprehensive platform, providing seamless access to all content and records.
Iron Mountain information management and content services platform capabilities
Iron Mountain InSight helps you add structure to your organisation’s unstructured content, such as documents, audio, videos, and photos. The platform leverages intelligent document processing technology to aggregate and connect physical and digital information, extracting key metadata out of documents and automating document-centric workflows to help you get to relevant information faster.
Click on the boxes below to learn about key capabilities.
ExploreDigitise
Leverage our best in class digitisation technology to quickly turn your physical documents, microfilm or microfiche into digital. Our global footprint enables a consistent approach to your scanning requirements.
We can help you prioritise and achieve your goals ranging from large scale backfile conversion to day forward scanning programs. You can even have your inbound physical mail redirected to our secure facilities, and our team of experts will receive, open and scan your mail.
Store
From a simple storage repository with basic search and retrieve access, to more complex information management needs, this flexible platform can scale with your information management challenges. Whether your information needs to be digitised or is already in a digital format, it is stored in this secure platform for easy access. All files are encrypted and role based permissions enable authorised users to access documents 24/7, with integration to multiple content and data systems throughout your organisation including line of business applications, Enterprise Resource Planning (ERP) systems, Enterprise Content Management (ECM) systems, Content Services Platforms (CSP) and on-premise and cloud-based file shares.
Automate
Iron Mountain offers a wide range of business process management (BPM) and operational workflow expertise combined with intelligent document processing tools that use technology and techniques such as optical character recognition (OCR), artificial intelligence (AI), machine learning (ML) and robust exception processing. Automated workflows are built out based on key metadata to enable streamlined document routing, review and better business decisions. You’ll also have the ability to access updated records retention rules and apply them systematically to relevant documents leveraging platform integration to the Iron Mountain® Policy Centre solution.
Unlock
Unlock the hidden value of your content wherever it resides through modern, AI-infused content-driven applications and federated search capabilities across all of your organisation’s repositories. Using the power of the platform, relevant metadata is extracted, classified and categorised into a streamlined interface to enable better decision making. Dashboards provide a visual display of data and metrics for powerful insights.
Scan and store
Through a combination of Iron Mountain's document scanning expertise, infrastructure and a modern, secure cloud storage repository, we help you find what you need it most.
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Digital Mailroom
Eliminate paper at your front door. Whether you plan on going back to the office, remaining virtual or a combination, freeing yourself from receiving and distributing physical mail is critical to move forward
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Customer success stories
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Security and compliance
We take security seriously, that’s why 95% of the Fortune 1,000 companies trust Iron Mountain with their critical and sensitive records. We have been securing sensitive data for 70+ years and provide services across a wide range of industries in over 60 countries. You can rest easy knowing that your information is safe in our end-to-end solution - from working with you on logistics for digitising your documents at our scanning centres to auto-routing your digital information to the intended recipient and disposing of your paper documents in the manner you request (securely storing, shredding, or returning it to you).
InSight leverages the National Institute of Standards and Technology (NIST) Cyber Security Framework (CSF) as its enterprise security framework and complies with industry standards including but not limited to:
- HIPAA*
- FedRAMP/FISMA*
- GDPR
- Soc 2 Type II
- ISO27001
*available through Professional Services
Frequently asked questions
Browse these frequently asked questions and contact us if you’d like to ask your own.
Who can access my documents?
Iron Mountain’s Implementation team meets with your organisation to learn how your organisation wishes to handle documents: by department, floor, individual, etc.
Iron Mountain then sets up your users, user groups and data security rules to ensure that the proper people have access to your information. Post implementation, your administrator users will be able to update your user groups and maintain users.
Learn more about privacy and data protection at Iron Mountain.
How does Iron Mountain ensure that only the right users access information?
Data security is paramount to any organisation and Iron Mountain makes this easy with metadata based security capabilities. Metadata security rules can be set up by your administrator and assigned to users either at the individual or user group level. This ensures that users are only accessing information they should.
Can I use InSight for my documents that have been previously digitised?
Yes, you can easily ingest your digital documents and add index data to help centralise your information. Ingestion from the following repositories is also supported: Iron Mountain Connect via Image on Demand (IOD), Amazon® Web Services (AWS), Google Cloud, Enterprise Content Management (ECM) (including but not limited to SharePoint, Alfresco and OpenText), Google Drive, Drop Box, Network File Systems (NFS), as well as data from tape, photos, audio and videos.
What happens to our physical documents that are digitised by Iron Mountain?
You are able to select from several disposition options for your physical documents:
- Your physical documents can be returned to you
- Your physical documents can be stored in an Iron Mountain record centre
- Your physical can be securely shredded
Are these SaaS solutions scalable?
Is my data recoverable in the event of a disaster?
Why should I choose Iron Mountain?
Unlike other offerings, Iron Mountain provides an auditable chain of custody across physical and digital documents. We take security seriously, that is why 95% of the Fortune 1,000 companies trust Iron Mountain with their critical and sensitive records. We have been securing sensitive data for 70+ years across a wide range of industries in over 60 countries. You can rest easy knowing that your information is safe in our end-to-end solution - from digitisation at our scanning centres to auto-routing your documents to the intended recipient and disposing of your physical documents in the manner you request (securely storing, shredding, or returning them to you).
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