Iron Mountain document scanning and digital storage services

Document Scanning & Digital Storage

Transform into a digital workplace and centralise your information with document imaging

Digitise your documents for seamless collaborations

When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. When you do find the information you need, if it’s in paper format, you still can’t easily access or quickly share with others, especially your remote workforce.

As digital workplaces and hybrid work arrangements become the norm in Singapore, having remote access to documents is crucial for improving workflows and business efficiency. This is where Iron Mountain’s document digitisation services can help.

Through a combination of Iron Mountain’s document scanning expertise, infrastructure, and a modern, secure cloud storage repository, we help you find what you need when you need it most. We can help you prioritise and achieve your workplace digital transformation goals through a series of Backfile Conversion and Day Forward Scanning programs. You can even have your inbound physical mail redirected to our secure facilities, and our team of experts will receive, open and scan your mail. All digital documents will be securely stored in our Digital Records Centre, where authorised users can find and share relevant scanned files anytime, anywhere.

Your scanning will be done by the provider that you already trust with your paper documents and can help you manage the entire information lifecycle for both physical and digital information. You’ll be able to centrally access your information, free up valuable workspace and make handling of your information & its usage much easier.

Digitisation considerations

From paper to digital: measuring ROI to gain leadership buy-in

While the benefits of digital transformation are numerous, convincing leadership to invest in workplace digitisation is a common challenge. This is where the importance of showing measurable proof of return on digital investment comes in. Demonstrating tangible benefits, such as increased productivity, improved customer experience, and reduced costs, can help you make a compelling case for investing in technology and processes such as document imaging and secure cloud storage, and gain buy-in from stakeholders across the organisation.

Here are 4 questions you should ask to calculate your organisation’s ROI on workplace digitisation. Scroll over each box to learn more.

price in format of coin

Monetary impact

How long did it take for digitisation to impact your bottom line?



Monetary impact

What did you save on paper and printing?

What about in storage space and equipment?

Any savings in related resources like personnel, business insurance or utilities?
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Employee workflow

How many employee hours are you saving due to improved workflows?



Employee workflow

How much faster can you find information?

Has collaboration across offices improved?

How much more productive or efficient are business processes?
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How much time and labor are you saving by making compliance easier?


How much more accurately can you provide information for audits?

How much faster can you find information to satisfy or avoid audits?

Has there been a reduction in fines?
group of people

How is digitisation affecting customer satisfaction and retention?

How is digitisation affecting customer satisfaction and retention?

How is digitisation affecting customer satisfaction and retention?

How much faster are you responding to customer requests?

Are you seeing a reduction in errors or wasted time in serving customers?

Is it easier to meet and exceed expectations?
  • 84%
    Of organisations achieve payback in under 18 months
  • 40%
    Employees can spend nearly half of their day looking for paper files
  • $1M+
    Non-compliance fines can reach millions of dollars
  • 56%
    Of organisations still rely on paper-based contracts and orders

How document scanning and digital storage works

You can count on Iron Mountain scanning experts who have the experience, processes and infrastructure to scan, index and ensure quality control to meet your requirements. See below for a closer look at how you can get better visibility into your information:

Read the solution brief

How document scanning and digital storage works

Digital Mailroom solution

Eliminate paper at your front door with Iron Mountain Digital Mailroom service. Iron Mountain scans, indexes and ensures quality control to meet your document conversion requirements. Once your mail is digitised, you can securely store, search and access it in our Content Services Platform, Iron Mountain InSight®.

During the digitisation process, metadata is extracted, making it easy and efficient to search and find critical information. We will work with you to streamline your mail distribution to individual or group digital mailboxes. User roles combined with metadata access rules ensure the mail is being viewed by the correct people. Your team will have web and mobile access to your digitised mail, ensuring timely access for remote workers. Collaboration is easy with versioning and commentary options. Need to see who or what actions were taken on a document? Audit tracking functionality helps ensure compliance to processes you have in place.

With Digital Mailroom solution, you’ll be able to:

  • Easily and quickly search your mail from one central, secure location.
  • Improve collaboration with approval workflow capabilities
  • Enable remote access to employees
  • Manage predictable costs through our subscription service.

Get the Digital Mailroom solution brief

Information management and content services solution


As an industry leader in digitisation, storage, and automation, we’ll help you bridge the gap between physical and digital information:

  • Automate your document-centric processes
  • Put your data to work so you can make informed business decisions
  • Digitise physical documents
  • Centralise already digitised content and rich media

Read More

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Features and benefits

  • Free up space - Leverage Iron Mountain scanning experts, processes and infrastructure to convert physical documents taking up valuable space to digital.
  • Securely protect your information - Your electronic information will be encrypted at rest, and during transmission across a secure network with access restricted by encryption keys. Role-based permissions enable authorised users to access only the information that they need.
  • Centralise access* - You can ingest documents from other locations, such as other cloud repositories, enterprise content management systems (ECMs) and file shares, to centrally store scanned and digitally born documents for enhanced visibility, connection and access.
  • Quickly search* - Using optical character recognition (OCR) technology, the contents of your documents will be completely searchable by text or index, available for many file types and in 50+ languages

*available through storage in Iron Mountain InSight®

Get in touch with us to learn more

Document & file scanning services near me

At Iron Mountain Singapore, we offer document scanning services that move your organisation forward.

Whether you need a same-day scanning service or bulk scanning of thousands of archived and active files, Iron Mountain can help you transition to a digital workplace and future-proof your business. Here are some of the more specialised services that Iron Mountain offers:

Frequently asked questions about document scanning services

What happens to the physical documents and files after they are digitised?

You can choose to take any of these actions after your physical documents are scanned and digitised:

  • Your physical documents are returned to you
  • Your physical documents are stored in an Iron Mountain offsite storage centre
  • Your physical documents are securely shredded
What types of documents can be scanned and digitised?

Iron Mountain’s scanning centres support various types of scanning, including large format scanning, and is able to scan most types of documents, including:

  • Multiple formats between 4A0 to A10
  • Large format documents up to 60 inches wide
  • Bound books
  • Archival records
  • Employee Files or P-Files
  • Microfilm (Roll Film, Microfiche sheets and Aperture Cards
  • X-Rays (Medical, Dental, and Industrial X-Rays)
  • Various types of Colored, Black and White, Single and Double Sided documents
Is it possible to have documents scanned onsite at our location?

Iron Mountain's onsite scanning services are available on a case-to-case basis, depending on the volume of documents to be digitised and the regulatory compliance surrounding the management of sensitive information.

What security measures are in place to protect the confidentiality of the documents?

At Iron Mountain, data security and confidentiality is our top priority. Our dedicated vehicles securely transports your documents with patented security, tracking, and auditable chain of custody. Physical documents are then carefully handled by our trained professionals. Upon document digitisation, all electronic information is encrypted at rest and during transmission across a secure network with access restricted by encryption keys. Once the digital documents are available in our secure cloud storage, you may authorise selected users to access only the information they need. The physical documents will then be returned to you, securely shredded, or safely stored in our offsite storage centres, depending on your preference.

How is the quality of the scanned documents ensured?

All scanned documents undergo a strict quality assurance check where Iron Mountain scans, indexes and ensures quality control to meet your document conversion requirements through a statistical check or a 100% check depending on your requirements. Leveraging optical character recognition (OCR) technology, the contents of your documents are completely searchable by text or index, available to you in PDF, TIFF and Office Documents.

We make it easy to get started.

By submitting this form I agree that Iron Mountain may process my data as described in Iron Mountain's privacy policy.

Why work with Iron Mountain?

Why Iron Mountain?

  • We are able to link your physical and electronic records and information, wherever they reside.
  • You will benefit from our highly secure personnel, processes and facilities.
  • We have 20+ years of experience in scanning, indexing and classification.
  • Our breadth of services means you deal with fewer vendors.

Learn more

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