Iron Mountain provides end-to-end IT asset disposition (ITAD) services that prioritize data

  Asset Lifecycle Management  

Workplace IT Asset Management

for corporate end-user devices

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Get the most out of your workplace IT assets

Iron Mountain’s comprehensive ITAM services include storage, configuration, deployment, device support, and end-of-life disposition.

As a global leader in workplace ITAM, Iron Mountain delivers solutions designed for how you work today—and supports how you will transform your business tomorrow. Our services and solutions create business efficiencies that allow you to focus more on your internal customers.

Secure IT asset lifecycle management
Secure IT asset lifecycle management

Our strengths include ensuring your data security through a secure chain of custody and supporting your organisation’s sustainability goals as demonstrated by the Environmental Benefits Report.

Our comprehensive, end-to-end managed workplace ITAM services provide unparalleled data security, as we manage the lifecycle of your work devices.

Reach out to our team today to get started!

Common use casesmountain ranges

Automated processes for deploying PCs and peripherals to new employees are essential for increasing productivity in today’s business world. With the rise of remote workers, companies must be able to quickly and efficiently deploy new hardware to employees, regardless of their location. This process can be challenging, as it requires the coordination of multiple departments and vendors.

Your objective

Equip new employees with PCs and peripherals.

 

Required solutions

Automate and scale employee onboarding for seamless equipment provisioning.

 

Our services

Unified online management, deployment, storage, reimaging, kitting, tagging, tracking, logistics, and reporting.

Your objective

Recover IT assets from departing employees.

 

Required solutions

Implement automated asset retrieval, remote data erasure, secure shipping, and end-to-end tracking.

 

Our services

Unified online management, remote data erasure, logistics, testing, cleaning, storage, and detailed reporting.

Your objective

Replace outdated workplace hardware.

 

Required solutions

Efficiently manage complexities, ensure data security during outdated equipment collection, and enable seamless advance replacement with updated hardware.

 

Our services

Integrated programme management, retired hardware removal, new hardware deployment, and disposition.

Your objective

Return leased equipment to lessor.

 

Required solutions

Safely collect, store, and return leased PCs to their original lessor while maintaining data security throughout the collection process.

 

Our services

Efficient lease return management, deadline adherence, two-way logistics, device testing, cleaning, and grading.

Your objective

Secure disposition of retired IT assets.

 

Required solutions

Efficiently manage retired systems for potential reuse or certified data erasure and recycling with comprehensive reporting.

 

Our services

Secure media destruction, recycling, remarketing, remote wipe, and detailed reporting with data destruction certification.

A unified solution for workplace ITAM

Do you have a comprehensive ITAM programme in place?

Managing IT assets across their entire lifecycle can be a daunting task for even the most experienced organisations. Without a comprehensive ITAM programme in place, it can be difficult to effectively manage and track assets, especially those located remotely.

A unified IT asset lifecycle management (ALM) process is essential for organisations to ensure that their IT assets are properly managed and tracked throughout their entire lifecycle.

Iron Mountain's workplace ITAM offers a comprehensive range of asset management services throughout the entire IT lifecycle including:


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Iron Mountain provides a unified solution for workplace ITAM

Data security is at the core of everything we do

Your sensitive data. Our best-in-class security.

At every stage of the IT asset disposition (ITAD) journey, we provide meaningful, end-to-end data protection.

Starting with world-class logistics and global tracking services, we send our fleet of more than 3,000 purpose-built trucks with advanced security features, operated by our carefully vetted and trained personnel, right to your doors. We then process your assets, ensuring a transparent, audit-ready, and traceable chain of custody with complete and comprehensive data destruction.

Deliver maximum value recovery and drive ROI

With more frequent individual device and data centre infrastructure refresh cycles, maximising agility, efficiency, and return on investment (ROI) is key for your competitive edge.

Through our data centre remarketing services, customers report higher value recovery versus competitors, which helps fund tech refreshes and alleviate stretched budgets.

 

From onsite data sanitisation, deinstallation, and device pickup to sustainable ITAD, having one partner streamlines operations while reducing costs and managing security risks.

Where sustainability is the new IT norm

Continuous technological innovation has produced an explosion of e-waste, which has resulted in increased regulation focused on improving global sustainability.

We work with our customers to reduce their carbon emissions and e-waste. By enabling faster and less disruptive refresh cycles, we make it easier for companies to quickly deploy newer, more efficient, and environmentally friendly technology.

At the same time, our remarketing and recycling programmes minimise the amount of material entering waste streams. And, our comprehensive, audit-ready reporting helps you manage performance against your ESG targets.

Unmatched offerings with a global reach

Your success is our success. With every interaction, we take the complexity and worry out of managing the ITAD process for enterprises at every scale.

We pride ourselves on offering a unique combination of global reach with a local focus. This meets our customers wherever they do business, now offering ITAD services in more than 30 countries.

As one of the largest and most established players in ITAD services, we’re equipped to support your unique requirements.

 

Frequently asked questions

Learn how Iron Mountain’s Workplace ITAM can support your business needs.

What is Workplace ITAM?

IT Asset Management (ITAM) involves comprehensive management and tracking of laptops and peripherals throughout their lifecycle, ensuring their proper utilisation, maintenance, upgrades, and appropriate disposal.

How can Workplace ITAM help my organisation?

As work becomes more complex, including supporting hybrid and remote workers, organisations face increased difficulties managing IT assets for their employees. We help address these challenges through effective IT asset management with services that include deployment, tracking, storage, and disposition for laptops and peripheral devices used by employees. Common use cases include supporting IT teams with their employee onboarding and offboarding, IT asset refreshes, laptop and device lease returns, and device end-of-life. Common events that require Workplace ITAM include IT asset refreshes, mergers and acquisitions, office moves and closures, high employee attrition or hiring, and having a large number of remote workers.

We lease our equipment; can Workplace ITAM still help us?

Yes. Iron Mountain takes care of the entire lease return process, managing asset collection, providing data erasure, verifying equipment condition, and returning the assets to the vendor on your behalf. Our aim is to maximise your lease value and help you avoid costly end-of-lease fees and penalties.

I already work with Iron Mountain for IT asset disposition (ITAD); can I add Workplace ITAM services as well?

Yes. Adding additional services to your current ITAD service is straightforward. Contact your Iron Mountain ITAD account representative to learn more.

How does Workplace ITAM help my business?

Workplace ITAM offers direct benefits such as maximising the return on investment (ROI) on IT hardware investments; ensuring end-user satisfaction with efficient asset deployment and asset tracking; reducing total cost of ownership by extending asset life and minimising refresh cycles; boosting employee productivity; improving data security; mitigating business risks; and contributing to sustainability efforts through reduction of your organisation’s carbon footprint.

Can Iron Mountain help calculate the ROI for my organisation when utilising Workplace ITAM?

Yes. We can offer you both directional calculations, utilising industry averages as well as highly specific ROI estimates based on the assumptions and data points you provide from your organisation. You’ll gain a clear understanding of tangible and intangible benefits, ensuring a comprehensive view of the value ITAM brings to your organisation.

What sets Iron Mountain’s Workplace ITAM solutions apart from others?

Iron Mountain provides an auditable chain of custody for IT assets throughout their lifecycle—from creation to disposition.

With a strong emphasis on security, over 90% of Fortune 1000 companies trust us with their critical and sensitive records. Drawing from more than 70 years of experience in securing data across various industries and countries, you can rely on our end-to-end solutions to safeguard your IT assets and protect the valuable information they contain. We handle everything from asset storage and configuration to deployment and end-of-life management. Ultimately, we manage your IT assets so you can focus on managing your business.

What sets Iron Mountain’s workplace ITAM apart from others?

What sets Iron Mountain’s Workplace ITAM apart from others?

Unlike other offerings, Iron Mountain provides an auditable chain of custody for IT assets throughout their lifecycle through end of life.

With a strong emphasis on security, 95% of Fortune 1000 companies trust us with their critical and sensitive records. Drawing from more than 70 years of experience in securing data across various industries and countries, you can rely on our end-to-end solution to safeguard your IT assets and protect the valuable information they contain. We handle everything from asset storage and configuration to deployment and end-of-life management. Ultimately, we manage your IT assets so that you can focus on managing your business.

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