Document Processing

InSight DXP

InSight intelligent document processing

Free data for deeper insights that empower intelligent decision-making

At first glance, harnessing physical and digital information may seem like a daunting task.

  • 175

    Zettabytes of data by 2025 with 80% unstructured

    Forbes
  • 400

    Data sources per organization

    IDG
  • 45%

    Increase in the cost of non-compliance annually

    VentureBeat

Drive business results with quality data

Iron Mountain InSight® DXP is your foundation for enterprise-ready AI.

The platform instantly understands and extracts critical data from unstructured documents, then validates and learns through a continuous feedback loop that maintains high accuracy. This trusted, AI-ready information is then used to automate and process workflows, enabling you to:

  • Make better, data-driven decisions.
  • Drive productivity gains and improve employee experience.
  • Accelerate time to value with adaptive workflows while minimizing compliance and data risks.
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The results speak for themselves

  • ~$1M

    in savings labor cost with automated data extraction

  • 15M

    documents processed/day

  • >50%

    reduction in labor costs

  • 2x

    operational speed

  • 33%

    improvement in customer onboarding

  • 97%

    average extraction accuracy rate

Source: Internal documentation from work with a government agency with multiple project phases over 2022 and 2023. Results may vary.

Automate mailroom with speed and security

Learn how smart-routing with intelligent document processing can enable you to speed up mail handling processes



Document processing

Awards and recognition

Why Iron Mountain InSight Intelligent Document Processing

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Automate document workflow

Streamline automation of document workflows, enhancing efficiency and reducing manual intervention.

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Integrate with your ecosystem

Seamlessly integrate the solution into your existing ecosystem, facilitating smooth data flow and collaboration between different systems and teams.

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Unlock insights

IDP adds context to unstructured data, enabling you to unlock valuable insights and make intelligent, data-driven decisions.

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Efficiency

Experience heightened operational efficiency as IDP optimizes tasks and minimizes time-consuming manual processes.

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Scalability

Scalable architecture empowers you to effortlessly handle growing document volumes, maintaining consistent performance and accuracy even as demands increase.

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Support compliance

Minimize risk of data exposure by using AI technology to automatically detect and obscure personally identifiable information (PII)—like names, SSNs, and addresses.

InSight DXP's capabilities

  • Intelligent ingestion & OCR – High‑speed intake of paper and digital documents, barcode/QC checks, support for over 100 languages and large file sizes.
  • GenAI‑powered document understanding – Zero‑shot prompts interpret unseen formats, summarize context and extract intent.
  • Zero‑shot classification – Use layout, phrases and logos to classify hundreds of document types without retraining.
  • Advanced table & narrative extraction – Extract nested headers, merged cells and derived tables while preserving multi‑page continuity.
  • Forms and contract parsing – Locate parties, clauses, dates, terms and obligations, and normalize them to your schema.
  • Document splitting – Large Language Model (LLM)‑driven separation turns multi‑document files into clean, analysis‑ready units.
  • Text extraction – Pull structured fields and line items across multi‑page documents.
  • Signature detection – Identify signatures and other non‑text elements for downstream validation.
  • Automated machine learning – AutoML trains models for high‑volume, repeatable formats.
  • Template‑based model extraction – One‑sample, fixed‑layout templates for government and industry forms.
  • Automated PII redaction – Mask sensitive data using pattern and AI‑based rules to meet compliance requirements for GDPR and HIPAA.
  • Data capture annotation – Tag and annotate captured data for further processing or model training.
  • Human‑in‑the‑loop (HITL) feedback loop agent – Use composite confidence scores to route only low‑confidence fields to reviewers; the agent learns from corrections.
  • Data validation & enrichment – Normalize formats, compose names and addresses, verify against reference data, and emit retrieval-augmented generation (RAG)‑ready outputs.

Read the datasheet

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