Unemployment claims processing

State governments are facing new and unprecedented challenges in light of the COVID-19 pandemic. During these uncertain times, it is critical to ensure efficient and timely processing of supporting information needed to complete an unemployment claim. While a majority of the claims will flow through the state’s platform and auto-adjudicate, a large volume of exceptions can easily consume existing staff. See how Iron Mountain can help eliminate a large backlog of claims exceptions and allows timely processing of claimants’ requests.